Empire Super Buffet — Restaurant in Plainview

The setting was nice. The food was ok. My fried pork was cold off the buffet. The rice was warm, the shrimp and crab meat was good. The potatoes were warm. Second plate they had fresh hot pork out. They had a re nice selection on the buffet. The server was late on the refill but after the long wait the first time she did better by coming around quicker and asking if I wanted a to go cup. The desserts were good. The pink cake thing was amazing. I would go back again for sure. I didn't give it a five star one cause of the server taking a while on my refill. Two I seen a sign that said vote them for top 100 Chinese restaurants in the USA, when I think of Chinese I think all out dragons on the wall, Chinese music playing all the time even though I wouldn't understand it, stuff like that. I will give it a couple of more chances to decide if I will vote for them or not. Like I said I will for...

So far this is one of the worst buffets across the country. I really don't understand why so many people gave them five stars. Everything is outdated. The food is ... you know, you won't want to have a second plate of any of their dishes. They have Mexican cooks who really don't understand how to cook like Chinese do. Literally everything is overcooked, all the meats have no colors. Pork, beef, even chicken ... everything has the dark brown color. The only good food was ... the fortune cookie. They ask not to throw food away. But the taste of their food makes you willing to throw it away. There's another Chinese buffet which looks better than this one. If you like the good Chinese kitchen, don't come over here. They can fix it all. Either replace the cook or send him to learn. One more thing - the smell of a detergent they use to wash the dishes...

Empire super buffet is expensive and as much as we paid them you would think we would've gotten our food fresh and not off the buffet since we were not even dinning in. We ordered on the app came 10 minutes later (because its is usually ready in 15 minutes) they were not even aware of the online order. They gave us the fried rice and white rice right off the buffet, the white rice had some other sauce in it when I opened the container like they used a dirty spoon to serve it. The lady in the front who "helped us" acted like we were just an inconvenience and when packing our food shoved everything in a box. We came home and our food had dripped all over the other containers and in the box.This place use to be so good and use to have great customer service now it's just gross and not worth...