Pizza Hut — Restaurant in Plainview

Ordered on the app and walked over from the truck stop nearby the doors were locked for some reason a hour before the posted time the store closed?? No big deal walked over to the drive thru only to be met with 4 employees all on cell phones not seeing me standing in the drive thru so I knocked on the glass only to see them all jump and start looking at each other. Finally after a few minutes one opens the window and looks puzzled when I said I would like to pick up my order. After talking to some others my pizza is given to me. Am I asking too much for this younger staff to know the procedures for pickups? Or basic salutations no thank you no hello nothing my pizza had the toppings just falling off as if they were added after baking. I rarely eat pizza hut just not as good as it used to be sadly everyone out pizza's the hut and this location and my experience is why. Please train these employees as my experience is...

Horrible service had a baby in the kitchen and all the employees standing in a circle talking messed up our order took forever to get our drinks and food took forever to be seated simply because no one would come to the counter because they were to busy talking and socializing rather than working waitress named Amber still would not fix our order for the dipping sauce and would not bring the check or come to check on us we had to go to counter to ask for refills and a to go box and also to get our check and pay out because all the employees were still socializing and passing around the baby they had in the kitchen then waitress was talking rather than giving us our change we waited and she still was talking and wouldn't give us our change so we just left and let her have the change only because she wouldn't give...

Better customer service, I was early to pick up my order, I was asked to move up so other customers could get their orders. We waited about 20 minutes, the app said our pizza was ready. I called, Tori answered and I explained to her that we were waiting and if they had forgotten about us. She asked me to repeat myself because she didn’t hear me, so I did, she asked for my name various times then she asked me to hold and hung up on me. I went inside the establishment and I explained my situation again, Ashley brought me my order and said she was waiting for marinara sauce then rolled her eyes at me, so I waited then another young lady asked if I could be helped and o told her that I was waiting for marinara sauce she explained that it was...