Sonic Drive-In — Restaurant in Pleasanton

Don't come here!!! Worst place to go!!! When I receive my food I always check to see if my fries/tater tots are fresh and when I checked they we're cold and stale so I asked the lady if I can get fresh tater tots and she said yes so when she came back with my tater tots they were hot but they were still stale so I just think that they dip them into the grease to warm them up but I did not want to keep going back and forth with her so my mistake was I ate them anyway. Then the burger was also dry and the bun was hard. I really don't know what they are doing here but it's most definitely not they're job they are doing. I am paying for it now "I have...

Placed an order over the phone for 3 kids meals at 10:24am. I arrived 10 min later and the guy on the speaker said it'll be right out. We waited about 20 mins more, nothing. Then the menu board said Son is on his way with your order. 15 minutes later still no food. We left irritated and hungry. HORRIBLE CUSTOMER SERVICE. This isn't the first time it'd happened either. Used the app to order drinks, checked in and 20min later nothing. Called an the said they lost our order, but wanted me to show proof of my order which I had. Finally got my drinks....

We always go to this Sonic, today’s experience was a bad one. Today 3-11-22 6pm I went by this store for 4 drinks and a bag of ice, 5 cars were ahead of me when I pulled up, 15 minutes later no drinks no ice. Cars that came after me 3 to be exact got orders and left, still waiting I pushed the button and I was told my order already went out!!!! And by the way when people aren’t working or on the clock, have them go out of sight so we don’t have to watch them on the phone. Thinking “oh” they can...