Subway — Restaurant in Pleasanton

I'd ont know why I keep stopping at this subway, mainly because I tend to forget there's one in the Walmart. I stopped in today to grab a sandwich on my way home firstly I walk in and stand at the counter for about 5ish or more min because there's one girl doing chip restock and nobody else I can see but here. Does the girl doing chips acknowledge my existence not other than looking up when I walked in the door, other than that nothing not a word or a gester of any kind. So after standing there like a ghost someone finally comes to help me and she's the chip girl and she obviously hates being there(which don't we all hate our jobs but it's not my fault your here i just want a sandwich). I'm pretty sure the only reason she came to assist is because someone else walked in. When I get home with my sandwich and proceed to eat it it's stale as ever the bread is hella hard and the top is so stale it's falling apart. I don't expect perfection but if I'm spending almost 10 bucks a sandwich I at least expect it to be some what fresh, which seems to be a problem with this store. The bread here is either stale or the vegetables are soggy and old and the employees no matter who's there absolutely hates everything and doesn't...

I ordered online. I picked up my order around 2:30pm today. I walked into the restaurant and noticed the female caucasian cashier eating a cookie. She didn't greet me at all, and went to hide in the back to finish eating her cookie. After she disappeared, her co-worker, a male hispanic cashier, went to the front and just stared at me, and didn't even bother talking to me. It appeared that his mouth was full of food, too, which I'm thinking was also a cookie. I asked him where my online order was, and instead of using his precious breath to speak to me, he just pointed at the online order pickup section. I know this is fast food, and I don't expect the best service, but the customer service here was pathetic. Then, I get home and my sandwich was drenched with way too much ranch dressing. Then, the sugar in my sweet tea was still grainy. Needless to say, but I will NEVER be returning to this Subway location. The food sucked and the service was even worse. Also, I'm sure Subway wouldn't be too happy about their own employees eating their...

So my wife ordered online for me and her cause I had a lunch break from work I get there and the food isn't ready yet . So I'm waiting and the girl that is putting the veggies on it and cutting dressed my sandwich sloppy the sandwich didn't look like a sandwich 🤔 looked like something I had to eat with a fork . It also didn't have everything I ordered . I take it back up to get it remade and a bunch of people walk in like over 10 people I have currently been waiting 30 mins for a remake . Apparently if your a customer that already paid you are no longer priority even if you are eating in store. When I finally went back to ask about my remake they were like is that what that was pointing at my old sandwich just sitting g on the back counter . Didn't bother to remake it even when the store franchise owner showed up and was helping making sandwiches 😒. This is unacceptable for any customer service . I personally will no longer eat her at this subway across from pleasanton pd . Standards have dropped for customer service and I do...