Domino's Pizza — Restaurant in Plymouth Charter Township

I went on for the ANY PIZZA deal for $9.99. The good news is that the pizza tasted great. Domino's FORCES you to place the order online. So if you are like me and walked in because you live close by, you have no choice but to order online EVEN though you are right there at the counter. Direct message to Domino's you are missing out on giving your staff the opportunity to build a friendly customer service that's sorely lacking in today's world. You have the opportunity to allow your staff to be AMAZING instead of just a cog in a large wheel. Treat your staff as human instead of a robot to make pizza. Pizza for the most part is a commodity where the lowest price is what many people will look at. Domino's and all takeout places have the opportunity to turn it something more with good friendly customer service. I want to give a shout out to Kayla for being friendly and professional and giving good customer service even though Domino's seems to want to turn humans...

Was the worst experience I’ve ever had with dominos and I will not be back. Immediately walking in we weren’t created by anyone and then finally when someone walked over they Was told a time, got the store and was told it was a lie on the time given but the pizza would be done in 15 min. We then waited 15 minutes to find that they had just put ours in the oven and told to wait another 7 minutes. When asking why this mix up happened I was answered with “I don’t know” when I asked to find someone who did no one else would speak and I was told they are just short staffed. (Obviously not an answer to why I was lied to multiple times. Terrible customer service, I’ve never felt such a burden of just ordering form a company before and will never do business...

First. I attempted to place a delivery order at 11:30 only for it to be canceled. Second. I then call the store and try to place an order over the phone for delivery, only to be told they’re too busy to take the order and it’s the reason they cancelled. I decide to drive to the store and place my order in person, to find the store empty, the staff on their phones, and when I leave the store I call again and turn to see the store manager answering the phone with the same voice telling me they’re still too busy to take my...