Subway — Restaurant in Plymouth

I waited over 40 minutes for my order at the Subway in Plymouth — and I had already placed it ahead of time through the mobile app. The customer service was the worst I’ve ever experienced. The staff, including someone I assume was the owner, was incredibly rude and visibly upset that I used a coupon from the official app. Even though I had already paid, they barely wanted to honor the order and acted like I was doing something wrong.

When I finally got my food, the sub looked like a joke — barely any ingredients, frozen cucumbers, and a receipt was literally touching all the vegetables. The place was disgusting. I watched as they used dirty utensils, never changed gloves, and handled cash while touching food.

This was beyond unprofessional. I will never go back to this location and strongly recommend others avoid it too. Save yourself the frustration — go...

During this whole COVID-19 and with all the closures I have to say THANK YOU to this Subway for the excellent service and quality you have provided. I work 2 jobs and have been deemed Essential in both. With all the closures and restrictions it has been difficult to find food service as I have little time to shop, let alone cook. I rely heavily on the local businesses and delivery services for my meal options and being able to pay online and pick-up via the Drive thru is very much appreciated. I order sometimes before they open, mid day and sometimes not long before they close (I try not to). No matter which shift prepares my order, it is always consistent and the staff deserves a huge THANK YOU for being there during these trying times. Highly recommend...

i ordered a sweet onion chicken on itailian and a ham n cheese on herbs n cheese. the guy behind the counter put way 2 much sweet onion sauce on the 1 sub 2 the point the bread was completly soggy by the time i got home. my mom couldnt even eat it. she had 2 take everything off the bread n put in on reg bread from home. also, my subs WERE NOT CUT IN half. i had 2 take it back up 2 b cut. n the guy that didnt cut it was laughing 2 another employee instead of apologizing. the ladies working when i was there were wonderful though. not the guy. n i will b...