I personally am a very, very picky eater. My 1st time trying them today. Got the spicy tuna wrap, which was great, btw!!! Acai, not so much to me. It was super sweet, like I was eating sugar. I'm really picky about acai bowls, tho because most places I've had it from just get it wrong. The only acai place I absolutely love is a place called Kale Me Krazy <-- now they do acai right in my personal opinion not super sweet & the texture is divine! I understand this establishment uses agave on top and some type of Brazilian syrup preingested in the acai to make it sweeter.
The customer service was excellent 👌. I'm not sure of the pretty brown girl's name, but she was amazing!!! Anyways I informed her it was too sweet, and she called her boss to see if I could get something else of equal value. The boss informs her to tell me I can get another item for 50% off. So I left then thought wait I spent damn near $30 dollars so I go back and have the pretty lady call the owner so I can speak with her personally.
So we talking and she gets to telling me things that are completely unnecessary in my opinion such as telling me about how McDonald's and chic filet doesn't do refunds if you don't like something which is totally inaccurate btw because they will refund you if you don't like something (comparing billion dollar empires to a local business makes no sense). She also kept pushing the fact her acai comes from brazil so other places arent real or legit like hers such as tropical smoothie cafe & some other place she named, which in my opnion was in poor taste, she shouldn't have to take shots at other businesses to uplift hers when im simply asking for an item of lesser or equal value; & if thats really how they do it in brazil like she said then i dont want theirs either. Then she tells me about some famous person who gets her acai all of the time to justify hers is the best, I guess. I'm sure that celebrity hasn't tried kale me Krazy's acai 😆
Long story short, she would only let me try the acai without the agave instead of my just subbing it out for another delicious raw food item, and the acai was still too sweet for me.
I will still come here because the raw food items look delicious. I want to try that everything bagel chickpea sandwich next. If you like your acai supasweet, then you'll love it here. Come give it a try 😉. For me I will not ever get another acai bowl from her unless they can make it without that Brazilian syrup but everything's not for everybody so just because I don't like it doesn't mean you will not. Just giving my honest review.