Mike & Zach BBQ — Restaurant in Poplar Bluff

I went in expecting a fresh meal. Instead I got yesterday's leftovers. The first thing I asked the staff was "What's freshly cooked". They replied "everything". I even asked twice to make sure we were on the same page.

I asked about the ribs, pork or beef: pork. I asked about the rib plate: they're baby back ribs. Everything sounds good, give me a rib plate.

What I got was not baby back ribs and it was dry, not quite like beef jerky, but, definitely not moist - a sign they were not fresh. Also, the ribs were about 1.5" long - baby back ribs are definitely longer than that - unless they gave me Piglett's ribs.

Also, they have pictures of Mike and Zach winning bbq awards adorning their walls. Anybody that does competition rib cooking knows one basic rule - remove the membrane. I had membrane on my ribs.

The ribs did have a subtle smoky flavor that was pleasant, not overwhelming. These guys know how to cook ribs, they just need to work on training their staff better - know what you're selling and don't give yesterday's meat to someone looking for fresh.

Would I go back, probably, but, not to get the ribs. My wife had the pulled pork sandwich and it was...

Very displeased with the quality of orders lately. We (co workers and I) will usually order the Katie tater with extra cheese and meat. Now I understand that accidents happen but our orders are always undertopped lately and just a poor experience. I even called this time to see if it was forgotten because I know mistakes can be made but he also stated in a rude manner that "its weight it can't be wrong" . I find this hard to believe considering what I got for lunch when in the past we have gotten WAY more from the same place. Pictures from their website, what we used to get, and what we got today for...

We arrived half hour before closing. At closing an employee gave my husband the store phone, said "he wants to talk to you". Conversation started nice ended with my husband saying, "don't worry, we'll get the h-ll out as you request and we won't be back". Notice, via phone,,, owner must have cameras to watch which I can understand, but in watching owner should have seen I was finishing my last bites and my husband was looking at the many competition awards. Good food, competition awards, great employees, horrible customer treatment by owners. Definitely...