Kyle G's Oyster and Wine Bar — Restaurant in Port Saint Lucie

I visited this restaurant in January 2024. The food (Tuna Nachos, Korean Ribs, etc.) is delicious but the bartenders and managers are extremely condescending and brash. I ordered 2 glasses of Sauvignon Blanc and 2 shots of Don Julio tequila ($19.00 each) for my date and I but the bartender charged me for 3 shots like I wasn't going to check my bill and notice. Once I got home I called the manager and she told me that I was a LIAR as she checked the video surveillance and it clearly showed that I was served 3 shots of tequila which was a fabricated lie. The manager refused to refund me the $19.00 for the product that I was never served or consumed. In addition, they insulted me when they added a 16% gratuity and they expect you to leave an additional tip on their credit card receipts. I have dined and worked for many fine dining establishments in the past and I have never seen this done at any of them unless it is a large party of 6, 8 or more. This place is clearly fleecing their guests with their extravagant prices. I don't recommend dining at this so called restaurant as I called the owner of Kyle G's and he advised me not to frequent his restaurant anymore if I didn't like their tipping policy. There are better restaurant options out there who do not overcharge their guests and do not add the service chsrge or gratuity to the check. I don't see this restaurant being in business with that negative mentality. Lastly, I emailed Kyle Greene the owner one day informing him that his restaurant discriminates against older male job applicants seeking the position of Greeter (Host/Hostess) as ALL of their Greeters (Host/Hostesses) are FEMALES. I informed Kyle that I was going to sue him for gender/sex discrimination as they do not hire males (nor older males) for the greeter (host/hostess) position. All of their Greeters are young females in their teens or 20's of age. Most or all of their bartenders are in their 20's or early 30's of age which is surely bias and illegal. I have contacted the EEOC and have informed them of this. When I mentioned via email that I would be suing Kyle G's, Kyle Greene replied "Bring it Douche Bag" again via email. Once I told Kyle Greene the owner that i was going to sue him for gender/sex, age hiring discrimination, etc. he called the police and told them that I extorted him and then I was arrested by the PSL police for Extortion. Criminal charges were dismissed approximately a month later.

Restaurant Inspector's Notes of Kyle G's:

High Priority - 5 small ants on wall above hand sink at sever station.

High Priority - Fish not held frozen before, during and after being packaged onsite using a reduced oxygen packaging method. Was packaged this morning removed from package and placed in pans.

High Priority - Nonexempt fish offered raw or undercooked has not undergone proper parasite destruction. Fish must be fully cooked or discarded. For cod bought fresh used in ceviche

High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw tuna over assorted butters Corrected On-Site Intermediate - Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. All undercooked raw items of fish products on menu. Tuna nachos, seafood ceviche, tuna, shellebration.

Intermediate - Raw or undercooked oysters offered and establishment has no consumer advisory sign provided on wall, menu, placard, table tent or by any other written means. Raw animal foods must be fully cooked prior to service....

I would have given Kyle G's Oyster and Wine Bar 4 to 5 stars based on food, service and ambiance if not for our experience at the end of our meal. Our server was quite pleasant and made very good recommendations. She could have been a little more attentive at times like when our appetizers were cleared but silverware was not replaced. When our entrees came we were left without forks and no one was in the near vicinity to ask for replacements so we had to remove set ups from a nearby table that was not in service. Then even though I was still trying to enjoy my meal, our server started clearing all of my guests plates. Me, with fork still in hand, was asked if I wanted a box for mine. At that point I was compelled to hand over the remainder of my plate. A little disappointed but the situation made it feel like I had no choice. The egregious part of the evening was when we were handed a check presenter with no check inside. Only the charge card receipt because we gave the server our CC when we arrived before our guests in order to avoid them trying to pick up the tab. Without a check in hand, we noticed that the total of our bill seemed greater than expected. The "TIP" line on the receipt was left blank. At this point I flagged down the server and asked for a copy of the check. She obliged and it was at this point that we noticed a 16% SERVICE FEE tacked onto our bill. We were never made aware that there would be a service charge added. We were a party of 4. Since when do restaurants add a service fee to smaller parties? We never leave less than 20% when dining out and often more if the service warrants it. In this case, we left additional compensation on the blank tip line to equal a 20 % gratuity. What could have been a really good dining experience turned into a soured moment because of a restaurant policy that is not clearly stated and, quite honestly, can harm a server's potential to make more $. We really did enjoy everything else about our meals so I would like to return but will not be doing that until this policy...

I recently dined at Kyle G’s Oyster House & Wine Bar with my girlfriend and wanted to share feedback regarding our experience.

Upon ordering, I inquired about the price of a dozen oysters and was informed they were $21. After placing the order, our server returned to let me know that was the price for a half dozen. I understood this was an honest mistake and ordered a full dozen instead.

Unfortunately, several issues followed. The lobster on the sampler arrived ice cold, as did the butter and Old Bay dip, which were completely solid. The accompaniments provided—one cocktail sauce, one horseradish, and four saltines—were insufficient for the amount of seafood served (1 ½ dozen oysters, half a lobster, two shrimp, and half a dozen clams). I had to ask the food runners three separate times for additional condiments since our server was tied up with another table.

My entrée, the shrimp bowl, was severely overcooked to the point of being inedible. Throughout the entire visit, no manager ever came by our table to address any concerns.

I do want to note that our server was outstanding—attentive, professional, and the highlight of the evening. However, it was clear he did not have the proper support from the kitchen or management team, which impacted our overall experience.

Prior to this visit, I had spoken very highly of your restaurant to my girlfriend, and I was disappointed that the experience did not reflect the reputation I had described. The final bill was $246, and unfortunately, the quality of the food and lack of management presence left us feeling let down.

I’m sharing this feedback in hopes it is received constructively, as I know the high standards Kyle G’s...