We visited on a Friday night in late December 2024 for take out dinner. I think we had some issues placing order online so we just did it in person. There were a good number of people in the restaurant as well.
The young lady taking our order while not looking Asian, understood all the things we were talking about which was great because my Vietnamese pronunciation isn't great either. She was very patient and answered all our questions. We were told it would take 15-20 mins which was fine. We did ask for utensils and extra empty containers since we were staying at a hotel nearby and didn't have bowls. Very accommodating.
We ordered: Spicy Beef Noodle Soup (Bun Bo Hue) Pho Combination (Dac Biet) Vietnamese crepe Shrimp & Pork (Banh Xeo Tom Thit) Vermicelli with Grilled Pork Fried Rice with Chicken Crispy Egg Rolls (Cha Gio) (3 Pieces)
The Bun Bo Hue was good according to my oldest. It had all the right fixings with it too. My middle one had the Pho Dac Biet and cleaned all that up. Wife had the Vermicelli with Grilled Pork, which is always her favorite Vietnamese dish, and loved that. They gave us extra fish sauce and we ordered the Cha Gio to eat with it too for that crunch. I got to eat one of the 3 egg rolls and they were a little small and pricey but I guess that is inflation these days. I had the Banh Xeo and it was a little chewy by the time we got it back to the hotel but it was still amazing and plenty of fish sauce provided. We all shared the fried rice which we were surprised as we were expecting chicken mixed in with the rice but it was a whole piece of chicken sliced up on top of the fried rice. It was marinated in Vietnamese species. I remember it was heavy on the ginger or garlic. I don't remember. Not you typical Americanized Asian food.
We would totally stop here again if we were in town. It got us that Asian food we were craving after so much fried fast food on...
Read moreI can’t believe i’m about to say this about my favorite restaurant. I’ve been going to this restaurant for many years we were regular customers and loved it, don’t know what happened but today server took forever to come take order, asked for my drink 3 times, never brang it. Menus were sticky like if they all had sauce spilled and never cleaned. Ordered spring rolls, lettuce had mold. We saw our appetizers on the counter just sitting there for around 20 min no one brang them. Egg rolls were cold, sent them back and brang them back the same but just with more oil. Pho comes, not hot at all, I could put my whole hand in it, (which my husband did to show how cold it was), the meat couldn’t even cook. The noodles in the pho tasted old and soggy, it’s like they were in broth so long they were about to dissolve. Asked for drink again, didn’t bring it. Pho toppings came way after we got our pho and had hair on it. The bathroom: Men’s bathroom has no lock, you have to knock to go in, no paper towels soap dispenser is broken, couldn’t even pump. I asked for bill from server he said okay and never brang it. Had to ask 20 mins later and he said “I didn’t know you wanted it.” Disappointing. This used to be a really nice restaurant and loved to dine here with my family, the food was always good, restaurant was clean, bathrooms were nice, and now it’s just a disappointment. It was truly an embarrassing experience because we came with a friend to recommend and he couldn’t believe how bad of an experience this was. Oh and the cherry on top, there was a roach creature flying around the restaurant and near the food. I was already having a bad day and this dining made...
Read moreThe bag wasn’t tied and spilled everywhere after they handed it to me.
This order was for my wife I don’t eat here. I’m just a guy getting his wife food. Not too much bothers me. But this is one of the most unprofessional and irritating situations I have ever encountered. They just lost a frequent customer over nothing.
The replacement for the mishap was cold. No big deal I microwaved it. My wife got it and it was small leftover portion sizes since they were closing and she was pissed and called them. They said come by we will replace it. I’m irritated because I just started eating my food from another place but I drove back there to make my baby happy.
Once inside the owner asks what was wrong with arms crossed I said I don’t know talk to my wife. I’d just expected the order to be fixed. He didn’t say much but just refuted the claims. He asked for pictures. She hung up. He just let me stand there and said he wasn’t going to fix it.
Why the hell would you have me drive out there? 30m of my life gone because the owner had a temper tantrum? I lost my cool and told him that was one of the biggest POS moves I have ever seen. I wanted to start flipping tables.
He never apologized just sat there with his arms crossed. I said I don’t care I would pay for more to make my wife happy but why would you say that you would fix it and have me drive 15m both ways while my food gets cold and I’m hungry to tell me you refuse to fix it. Just tell me that on the phone dude.
I’m so mad I could almost wish a generational curse on the owner for his...
Read more