Thirsty Turtle Express — Restaurant in Port Saint Lucie

How many stars do you give a restaurant who's horrible honesty policy and service sends your daughter to the ER at 9pm on a Tuesday night? 0 stars. We didn't make it home til 1am. My daughter, 3, is allergic to dairy, milk and nuts. We rarely eat out, but we always are cautious and trust the chefs/restaurants when they tell us when something is safe for our daughter to eat. I called ahead and spoke to a young lady, she placed me on hold and came back to tell me that the children's chicken fingers and fries do NOT contain any of the allergens I mentioned. She made me repeat the allergens 2x. I thanked her profusely, for taking the time to find out, instead of just giving us any answer. My daughter was so excited to eat with us. She sat, and started to eat but told me that the chicken fingers tasted weird and different. She's 3. But I always trust her. I allowed her to stop eating. She might have ingested just 1/4 of a tender and spit it out. 30mins later, she explains she wants to go potty and then she complained of stomachache. For 20mins I tried to console her but this was her first time having a stomachache. 1hr after eating the chicken finger, my daughter is coughing uncontrollably and when I hugged her, she sounded like she was wheezing. I immediately made the decision to take her to the ER, while driving to the ER I administered epi pen since she seemed to be struggling to breathe. Thankfully, she's ok and I'm keeping an eye for any after rebound allergies. All in all, if you're reading this young lady, please be cognizant that your lies or madeup information can lead to someone's death. So thankful that God watched over us in this situation. So, yea if you have allergies this is...

Only reason I’m not giving 1 star is because the cashier was pleasant. Stark difference in food quality from restaurant and express, however the product should be consistent across the board especially when charging nearly $20 for 10 piece wings. Picked up wings and they were soggy! No bueno. After asking if they were ordered extra crispy (which I’ve never had to do as that’s how I’ve always had them made next door) they were nice enough to “remake” them, but they were ready in less than 5 minutes and were semi crisp and not fresh out the oil hot so I presume they were not actually remade. Ordered them hot but they taste mild. Will not be back unless it’s to sit down and eat next door as to not waste money on...

Apparently this little shack is it's own little fiefdom for screwing up people's evening. 4 employees sit about gossiping so loud that if a customer happens to call, they have to roll the dice on what might have been ordered - flirting with the one girl on duty is far more important than work. As you enter they all scatter like mice and start pretending to work but the reality is they have completed their work - when you only make half the meals ordered you're always ahead of schedule. Should a customer raise an eyebrow at said behavior, they'll double bill you, mangle your food, and refuse to refund an unearned tip. This must be a magical place to work but I assure you it's a terrible place to...