It's Boba Time Porterville — Restaurant in Porterville

I normally dont do reviews like ever but I’m kinda bummed out that I go a lot there and this last time I went my drink wasn’t even filled all the way it was missing a third of the drink for a tiger blood filled up I asked the assistant store manager and he waved it off as if they couldn’t offer to remake it and he said it was due to it not having brown sugar or it falling to the bottom mind you if that was the case and you know it’s not to standard wouldn’t it be common sense to offer a remake lol he then went on to say that it’s because I took long which was only 10 minutes for me to arrive to get my mobile order again it goes back to asking yourself wouldn’t you offer a remake if your the one making the drink wrong to being with rather then to brush it off like...

I recommend this Boba place if you would like to feel welcomed and taken care of, the drinks tasted really good and the boba and lychee are fresh. I recommend the peanut butter chocolate one w lychee. The girls had very great customer service. The girl who helped us explained everything. It was our first time, although we had some confusion on some items she still helped us out. Kindness goes a long way. That’s what this review is about, I tipped, I didn’t have much, but if I did I definitely would’ve tipped more. You can tell the place was busy, but the wait was not long, they must’ve had online and app orders, they worked well together. Good job girls....

4 out of the five times I have ordered my order has been made wrong I call the store the tell me to bring it back I ordered DoorDash thru there website and can’t even request refund I really enjoy the drinks when made correctly I have been inside the store to place order and asked what was in the drink cashier told me I don’t know how do you not know if you work there … I don’t understand the continuous mistakes they have been open long enough to know how to prepare the drinks and know the ingredients.. very...