Subway — Restaurant in Portland

I went in to use the restroom awhile ago and needed to make a purchase to do so. That's fine, I get it, so I purchased a $25 gift card because there was a sign saying I get an extra $5 reward. I gifted the gift card and kept the reward for myself to use later. When I tried to use the reward before it expired, that was printed at their store by their employees and they still had a sign up for a similar promotion, they said the reward had no value. They turned the screen around with a ton of writing all over to try and "prove" it had no value, but 1) I don't know how to read their POS screen and 2) why do you print rewards at your store that have. no value?! Worked just said she couldn't help me and store manager says nothing he can do either. Absolutely terrible...

To the Owner - Ever wonder why some days don't make as much as others? I might have an Idea... For the last year or so I have noticed the store closes early on some days ( Lights dim and open sign off), So I don't bother stopping by. A few weeks ago was planning on getting food quick while in-between jobs, I saw it looking closed but than saw a staff worker walking in the store so I pull in. I walk up to the door thinking I just caught them as they closed and the door will be locked. To my surprise it wasn't and the lady came out form the back and I asked if she was closing she said nope. Today I drive by and it looks closed but decide to try anyway, and yet again the store is open with the lights dimmed down and the...

Made order online and it said error but it still charged my card. Called the restaurant and the worker was no help asked to speak to manager but they said there wasn’t one there.which ik has to be false cause there always has to be a manger on site especially for closing. Which ik from experience from working in restaurants even franchises have to have a closing manager. So I never got my food and I got charged for it. Subway customer service was no help since the line wasn’t working properly either. But I will be calling the next day to get a refund and make a formal complaint to the...