White Owl Social Club — Restaurant in Portland

I went back to WOSC for the first time in a while last night and, apparently, the owners have changed for the worse. Initially, I was impressed, because I recently became vegan after 5 years being vegetarian and every single menu item has a vegan substitution option. I ordered a jackfruit BBQ sandwich and confirmed with the bartender who took the order that the "perfect sauce" that comes with was also vegan. My friend made a joke about ordering mayo, and the bartender also mentioned that they don't have any real mayo options at all. Cool! Not. The sandwich took forever to come out after my friends had been finishing their food and when it did I didn't think twice that they could've messed up based on the conversation I had so I took a bite and it was REAL PORK. I took it back and was given 2 drink tickets. I thought this was kind of lame, but a nice enough gesture at the moment since I didn't want to make a fuss (even though they seriously crossed a moral boundary of mine). I was given another number and told the corrected sandwich was on the way. About 30 min went by...it never came. Took back my number and was told by the kitchen that they had already brought it out to me. I told them I didn't want it anymore and to just close my tab. Even though I had the 2 free drink tickets from the initial mistake, I was still charged for the 2 drinks on my tab because they weren't covered by the "beer or well drink only" qualifier on the tickets...as if I am ever going back there. The kitchen staff was rude and far from being vegan "aware"(so to speak), even though their menu suggests otherwise. Oh, and while I was waiting for my friends to finish their drinks (so I could GTFO) I went to get a glass of water from the water station and the cooler was empty. I do not recommend spending your time...

I had never been to White Owl and some friends wanted to go for their birthday. I was standing in line with my friends and one of my friends stepped out of line to smoke and stood next to the security guard. Finished his cigarette and came back in line. It was loud and a friend who was meeting us, called me. I stepped out of line about 5 feet to look around the corner to see where the entrance was and walked back to my friends in line. I finished my conversation and a security guard came and told me I had to go to the back of the line. I was super confused. He told me I wasn't allowed to leave the line. I apologized and told him I had never been here and didn't know that was a rule. He proceeded to talk to my friends and I, as well as the people behind us whom we didn't know, in a degrading manner. We didn't know why he needed to talk to us like we were stupid. He continued to say that was the rule, but I was completely unaware. There's no signs stating this, there's no information posted anywhere stating this. How was I supposed to know I couldn't take a phone call 5 feet from the line? I understand they are watching out for people "cutting" line, but there's no signage or any information given about this rule at all. I feel like he was rude and despite our respectful questioning, he was rude.

Look, I understand where he was coming from, but that was definitely ridiculous and I can honestly say I won't...

I live six hours away and wanted to surprise my daughter on her 21st birthday. Not knowing the laws/rules in Portland I called the White Owl Social Club, to see if she would be able to be served at midnight. I told him the situation, he assured me she would be welcomed in. I told him I was calling because I didn't want to drive six hours if she wouldn't be allowed through the door. He said assured me yet again, she could definitely go. So, I drove 6 hours, mage myself stay awake until midnight, and her boyfriend had to talk her until going. Like I said, it was a surprise. I'm in the Uber, almost there, and I get a call, "They won't let her in"! This is inexcusable. I get there are rules. That's why I called 3 days before her birthday. They may all need an OLCC refresher course. They encouraged me to drive 6 hours, only to humiliate my daughter on her birthday. You just lost a lot of business. You should have to reimburse my fuel and hotel bill. It cost me a lot of money to be here to watch you embarrass my daughter. She was made to feel like a criminal, or a sneaky child, when she, according to your knowledgeable staff, was old enough to be there. Thanks...