Dunkin' — Restaurant in Proviso Township

They didn’t change their hours so in the winter time they close at 9pm when on here it says they close at 10pm. So after looking on google maps and seeing they closed at 10pm I ordered some doughnuts online for pickup at 9:30pm. But when I got there it was closed. So I went back in the morning and showed my receipt and explained to them that on google it said 10pm closing time not 9pm. They proceeded to tell me that was summer hours. So even after I showed them my receipt with date and time on it as well as showed them that it says 10pm on google they just looked at me and I had to argue in order to get what I paid for. Because if I didn’t she was just going to sit there any tell me I was out of luck even tho the error was not my fault nor I guess theirs either. However they should make sure their hours are correct. Even if they don’t have to do that they should have apologized for mistake and been keen to give me what I paid for however if I had not argued I would’ve just been out of luck. So please fix this so others don’t go through the same thing. I could change hours or suggest an edit but the hours it says right now are correct only for summer not winter so they would have to be turned right back to what...

I debated giving 2 or 3 stars so let's say 2.5 stars. This Dunkin is the closest to my job or I'd go somewhere else. There is no drive through so u have to park and go in to order. The main lady is rude and always with a face that is not in inviting. She talks on her phone while serving customers, she is not friendly at all and overall seems like she hates her job. The younger girl that works there however is very friendly and welcoming. The donuts are just okay and the last time I order an egg and cheese tortilla they cooked it too much and the whole shell was hard. I did order two quarts of icecream and they were tasty. Overall, it you are working in this area and need coffee then stop in and hope the younger...

I went to this location today 6/21/2020 for an Ice coffee, and a few other things. The cashier had no PPE on (mask or gloves) and went from working the register to making my ice coffee. Without washing his hands or putting on gloves grabbed a cup then scooped it directly into the ice bin. I’ve worked in fast food and this is a no no. There’s a reason for Utensils such as an ice scooper. I did bring this to the managers attention, but I wanted other consumers to beware this location does not follow proper Health guidelines; especially during these times...