Starbucks Coffee Company — Restaurant in Proviso Township

NOT SANITARY!!!! Awful experience. I went in there today to do work with my friend. When we arrive there were two separate customers sitting inside with no masks on. When I ordered my drink I asked the barista if masks were required and she said yes unless someone is eating or drinking. Neither of the customers were actively eating or drinking -- they didn't even have a mask in their workspace or on their person. One got up to pick up his drink at the counter with no mask. I spoke to a different barista and yet nothing happened and nothing was enforced. I sat far away from them and stayed for 2 hours... the whole time I was there absolutely no common surfaces (tables, seats, counters) were wiped down/sanitized/disinfected at all. Very inappropriate, it's an issue of public health. We're in a pandemic people. Do better Starbucks. Enforce your rules and clean...

This was the worst Starbucks I have ever been to in my life. I actually went to this location twice to make sure I wasn't over reacting and they still got my order wrong. The service was piss poor and the employees just threw my drink together without any care or concern of the details I wanted added in to my purchase. My wife had to remind the Barista three times, the specifics in which she wanted her drink made and even still it wasn't done correctly. To add insult to injury, it was mid day and they didn't even have a complete variety of baked goods. When I go to Starbucks I expect consistency every time and service with a smile. Extensive customer service and product training is needed for the employees at this location. You can clearly tell this Starbucks location isn't on Corporate's radar as...

They couldn't even get a drink right. I ordered a double chocolate chip frappe, medium. I got it and it didn't have chocolate drizzle on top. He rectified that, which is alright. However that doesn't excuse the fact that they couldn't even blend a drink correctly. There was a full cube of ice in my drink, and large chunks of chocolate throughout the entire thing. The balance in the chocolate was awful. It tasted like I was drinking straight cacao.

Overall: 20/50 SERIOUSLY go anywhere else. I'm not meaning to be steamed, but obviously, they can't train for anything. Wait: none. Best thing here. 8/10 Ordering: helpful, but couldn't listen. 4/10 Wait after ordering: average 5/10 Taste: how do you mess up that awfully?! 1/10 Customer service: the guy...