Toni & Joe’s Pizzeria — Restaurant in Pueblo

We had a really poor first impression of this place and it was shocking because of the reviews being so positive. There was a large party when we arrived, but the entire rest of the restaurant was empty besides another table of 4. We ordered fairly quickly upon being seated and waited over an hour for our meal and 20 minutes for drinks in a basically empty restaurant. One of the plates was missing an order of onion rings; the other meals were prepared correctly but were not noteworthy. The waitress was very nonchalant about the food being late and took a long time to return between checking on us. She literally told us "your food will be out eventually but that's all I can tell you." We asked for a box and our check and waited an additional 20 minutes before my husband just got up and asked for the box and check. When he walked up to the bar, the entire staff was standing around in a circle talking about their nicknames and their alcohol consumption. They let him know they would be with him as soon as possible, and we still waited another 10 minutes. By the time we got our check, the waitress was kind enough to compensate our drinks for us but still had to take the check back to the POS system to remove items we never received. She did return with the check fixed and was apologetic, explaining that the cook in the kitchen was at fault for the "drama". She honestly looked like she was going to cry when she made it back to our table, which leads me to believe she was very frustrated with her kitchen staff. After returning with the proper check, she told us she would "come right back this time." So I think she knew we were frustrated. This same waitress informed the other table of 4 table that they would receive part of their meal free for being late and incorrect, also leading me to believe we were not the only people dealing with this issue. She mentioned to them when bringing the late food that she was going to "get that cook fired" because of the issues they were causing. It also took 20 some odd minutes to receive their check after asking for it. They seemed irritated but understanding. Another waitress in the same area as us was able to get a different couple seated with drinks and an appetizer before we even received our meal. This same couple also received their check before we received our box or check, which we asked for much sooner than this couple. I dont really like to leave poor reviews but I was truly blown away by the service today. The food was absolutely not worth waiting an hour, especially with our waitress being as stressed as she was at her job. I dont know if she was at fault, the kitchen, or both- but i was shocked at how poor the service was and our experience today. Check my google reviews- I never leave a bad review!! This was easily one of the worst experiences i...

I’ve waited many years to leave this review, and for good reason.

I was one of the first patrons to visit this place, 10 years ago when they first opened, and until now, have remained very loyal in where I choose to spend my money. Then, it was a fun and enjoyable place with good service and good food. Over the years, we have seen the growth of an outdoor patio, a game room and outdoor game pit. The ambiance is appealing and, although some menu items have been discontinued, the remaining food on the menu is still good.

However, you can not sell a restaurant on ambiance, alone. The SERVICE a patron receives at Toni and Joes has fallen through the floor. Especially if you are a regular! Waitresses will continually walk by a person with an empty beer glass to be the first in-line to help someone NEW who walks in the door. Even after going to get my own drinks, I would be continually ignored. I am a VERY patient person and after waiting almost 1/2 hour for a single beer, I had enough.

I am very disheartened to leave a review of this caliber for a place that I once loved to go. I’ve had many good and memorable times here, but that is not an excuse for employees to interpret a loyal patron’s patience as WEAKNESS. It is because of the loyalty of those who have endured the changing times of this establishment that they have persevered. And, it is a shame not only on the employees, but the the OWNERS and MANAGEMENT alike who have ignored the pleading input and reviews of other regulars who have suffered the same neglect. I hope that one day, someone with actual leadership skills will return Toni & Joe’s to the level of excellence that they once created their name upon, but I fear that day may be too little-too late, as those who loved this place, as I did, grow tired of the lack of response on the part of ownership.

Good luck in your endeavors, but I will never go back to...

If I could give more than five stars, I absolutely would! Toni and Joe’s Pizzeria is hands down one of the most fun and welcoming spots we’ve visited in a long time. From the moment we walked in, we were greeted with a warm smile and top-tier service. Every staff member we interacted with was friendly, quick, and genuinely seemed to enjoy making our visit the best it could be.

Let’s talk drinks—because wow! The drink selection here is seriously impressive. Whether you're into craft beers, signature cocktails, or a perfect glass of wine, they've got you covered. The bartender was not only knowledgeable but also incredibly attentive. My drink was mixed to perfection, and the flavors were balanced in a way that showed real skill behind the bar.

The arcade was a blast! It's not just an afterthought like in some places—this one is fully decked out and packed with both classic favorites and newer games that kept us entertained for hours. It was such a fun, nostalgic touch that added a whole other layer of excitement to our night out.

And here's the cherry on top: we heard that Toni and Joe's is about to unveil a huge new landscaping project with artificial turf coming next week! We’re so excited for this addition because it sounds like it’s going to turn the outdoor area into an even more fun and inviting space. I can already imagine hanging out there with friends, enjoying our drinks, playing games, and soaking in the vibes. It’s going to bring a ton of extra fun and make this place even more of a must-visit destination.

All in all, Toni and Joe’s is more than just a pizzeria—it’s a full experience. Amazing service, unbeatable drinks, an epic arcade, and exciting new developments on the way. We’ll definitely be back—again and again after our boat days with...