Tokyo Seoul — Restaurant in Pullman

My wife and I regularly ate there about twice a month for a couple years, and liked it, but sometimes it only takes one bad experience to ruin a restaurant for you. Here's ours:

Showed up on a Wednesday night. The tiny top parking lot was full, so I drove around the back. It was packed with dump trucks, no open spots. I dropped the family off, and parked 1/4 mile away in a dirt lot, and jogged up to the restaurant. The waitress seemed completely unconcerned that there was no parking within 1/4 mile. She said we could have parked between the dump trucks (we couldn't). 1 strike.

I sat down, and rested my arms on the table, and nearly spilled everyone's drinks, the table was that wobbly. I tried to see if I could fix it, but it was a no go. Really impossible for them not to notice how bad this table was, and they could have sat us somewhere else. Oh well. 2 strikes.

The sushi was good and the entrees were good, right up until I got to the end of my dish, and picked up a large piece of what looked like a grease soaked napkin or tissue with my chopsticks. The waitress came over soon thereafter, and I pointed it out. She said she'd go ask in the kitchen. I was totally prepared for a plausible excuse even it was a lie, and I would have been fine with it, even without a comped meal. What I got was a denial. She said the napkins were nowhere near the food, so they didn't know how it happened. No apology. Suddenly I felt like I was being accused of doing it myself, and I was not fine with it anymore.

Here I am, a repeat customer with a foreign object in my food, and I had to insist that they at least take half of my entree price off the bill. It's not the parking, or the wobbly table, or the weird stuff in my food that lost them my business. It's the disrespect.

So don't be surprised if you go there and don't feel like they value your business. But hey, if you can deal with that, the...

I worked here for about 2 months. I highly recommend people not to go here. First, the owner is VERY mean to her employees. All of them. You can even see that in all the constant postings on Craigslist looking for employees because everyone quits (like me). She screams at us, calls us stupid and dumb and is verbally abusive. She has also yelled at me in front of customers, making the customers cringe because they feel bad. She also doesn't pay us for attending work meetings.

Second, don't eat the food! Everything at the sushi bar looks clean, yes. But you don't want to know where the soy sauce on each table comes from. It comes from a bucket where the employees have to reach their arms in the sauce to reach the scoop. Also, the tables are wiped with bleach and dawn soap. She also resuses food! If you get Korean bbq and you don't touch any lettuce or side dishes, she will keep the untouched food for other customers. Drop a napkin or clean chopsticks on the ground? Expect that to be reused as well.

I can go on and on about how horrible of a business this is and how terrible the owner is as a human being. I ended up quitting even without a backup job, it was that bad. I ended up going to the public health center and putting in a complaint. According to the gal there, this restaurant has been breaking several health regulations for a long time and they should be shut down. However there are many steps and requirements in order to be able to shut don a restaurant. Don't go here. Don't support a business with an owner that is emotionally destroying her employees and forcing them to commit horrible health...

Food is good, but service from one waitress called Daisy is awful and discriminative. I have been a regular customer to Tokyo Seoul for 2 years and based on my SO MANY observations, she treats non-Americans and Americans (non-Chinese and Chinese would be more proper here) in a completely different way. If you are American (or just not Chinese), she calls you "dear", "gentleman" or "honey"; if you are Chinese, she usually wears a deadpan and avoids talking to you too much. Ironically, she was Chinese originally before her migration to the U.S. years ago. I let her know about this today by giving no tip after being fed up with her attitude. The boss should know about this and give her a serious lesson as she makes Tokyo Seoul lose customers and I am one of them. I will say I won't go there this year merely because of that waitress. BTW, she is also stingy/mean to Chinese customers as she will ask 3 people (if they are Chinese) to share 5 free tiny Korean dishes though each of them should be given one set of 5 small dishes for free according to the menu. Also, if you don't ask for miso soup or water, she won't bring it to you based on my personal experience. If you are not Chinese, probably it will not be the story based on my observation that she would ask you in a very nice manner. That's the part that makes me feel SICK because she was...