Domino's Pizza — Restaurant in Racine

This place is a disgust and I'm very disappointed. I was brought the wrong food, was delivered not enough food. When I called back I got ken the manager who was very rude and cocky towards me trying to tell me that garlic bread and cheese bread are the same thing. When I tried to see how much longer my food was and how to make a complaint against him he said he was not going to delivery my food and hung up on me. I called back very nicely asking if I would be receiving new food or if I would lose my $30 and have to spend money on new food since I had the wrong food and cold food on the table waiting for them to come pick up and being me the proper food at that time he said he will not be delivery because I am a threat to the driver, I tried to explain to him that this has nothing to do with the driver as I know that the driver has nothing to do with it. At that time he again hung up on me while I was trying to ask question. He tried to tell me to take the food instead of calling corporate. Overall I would suggest never using this store until ken the manager has been removed from that store. I have used washing ace store for a long time until they went under remoldiling and never has an issue and when i did have an issue they resolved it as best as they could so I would recommend to use Washington Ave store. I am currently awaiting a phone call from the owner of the store and see if there is going to be...

SO horrible.

Placed a $40 order for delivery. Food doesn’t show up until over an hour later, everything is cold. I live not even two miles away lol. Delivery driver doesn’t say a word to me as he walks up to the door, very standoffish. Had to reheat everything from my order. $40 is almost 4 hours of work for the general public, we should NOT have to reheat the food. Called Domino’s as I’m waiting and am put on hold twice by the answering # menu. At home tracker is completely off and says my food hasn’t left the building yet even though I got a notification that it’s been out for delivery. Ringing for about 10 minutes each time I call wondering where the delivery driver is. Finally just gave up on trying to contact the Douglas Ave location. Called back the next day to speak to someone about the service and was given an office number. No answer. Left a voicemail and no call back… I’ve never had an experience like this with Domino’s. But this may very well be my last visit 🤦🏻‍♀️ sat in the hallway for an hour waiting for my food that night and I honestly didn’t even know if I’d get it! Insane. I hate to leave reviews as such because I’ve worked in food service (particularly pizza shops) but there was just no excuse for this. And to not even be able to talk to anyone about it? Very annoying lol. Communication from the Douglas Ave location is an absolute zero. Don’t waste...

Order almost 30 bucks worth of pizzas and soda and order was all wrong called to tell them about it said they replace the order but had to get back to my father in the hospital so we agreeed to later date now 3 days later call for replacement sat on the phone for 15 mins on hold then he hung up on me called back got hung up on again after 3 attemtps they finally put the manager on the phone who got very rude with me them took the order and hung up on me called him back to tell him that he never gave me a time frame as to when it will be there he said when it gets there never again am i going to be disrespected like that for something they messed up to begin with i was a faithful costmer of yours but im sorry i do not like to be treated that way after spending lots of money...