This was possibly the very, very WORST EVER sandwich I have ever had! HORRIBLE! I had not been here in a couple years, it was an adequate stop when we were working a lot, right off the Blue Route. Today was a hot, humid day, we had no interest in hot food so we thought we'd try you again. We stopped going here after the previous manager Kat left because the sandwiches sucked. Guess what, they still suck. I hate to be so critical but even if you are a chain please respect that you will never be South Philly/Delco worthy. Let's start with the bread…it will never be mistaken for Sarcone's, Liscio’s or Amoroso's. Tasteless. We used to like your seeded bread but I can't figure out what happened to it today, it didn't even taste baked. The cold cuts are a joke, I understand with quality control and expenses you have to trim costs but you cut the slices so thin you can see through them. Again, it was a hot day and I was amazed by the numbers of people in line. Especially amazed because a lot of people were ordering turkey lunch meat sandwiches when I can show you several delis in my area that offer real turkey breast in my area for about the same price. Go figure. You don't need to reply because I will never go here again. And, the lady putting the sandwich together was very petite, very nice but I couldn't hear her, and I made the grievous mistake of leaning on the glass partition and then was yelled at by some guy? Huh? Maybe put a sign up don't lean on the glass? Sorry, I did not expect this today. Makes me sad because I know you do a lot of charity donations but today's experience was not what I expected. Again, no...
Read moreI don't normally write reviews, but I just had to leave one after this. I made an online order and in the comments I put something to the effect of "please absolutely destroy my sandwich in pickles. I have The Big Sad and your pickles are the only cure." Not only did they load up my giant #8 with pickles, but they also gave me an entire sandwich container's worth of them too, with a little note written on it. I've been going through the ringer and seeing an entire jar's worth of jersey mike's pickles in my carryout bag made me actually laugh out loud and put a huge smile on my face. I hope every single person that played any role in fulfilling my order gets a huge raise and a hug. Thank you guys, you have no idea how happy...
Read moreMy whole family has loved JMS since forever, as I grew up near one of their first stores. I've never had a bad experience with their staff or their food in all these years, and different locations. Have never left hungry! And now my own kids are loving when we have JMS.
I will say this minor negative--I've called to place an order to be left on hold for 20 minutes! or called and had NO ONE answer during the afternoon. I'd consider having someone on staff daily who primarily handles phone calls and other customer service concerns (answering emails or reviews?) This is just my opinion of this particular location. The food is...
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