Chick-fil-A — Restaurant in Raleigh

Thou still unravish’d bride of quietness, Thou foster-child of silence and slow time, Sylvan historian, who canst thus express A flowery tale more sweetly than our rhyme: What leaf-fring’d legend haunts about thy shape Of deities or mortals, or of both, In Tempe or the dales of Arcady? What men or gods are these? What maidens loth? What mad pursuit? What struggle to escape? What pipes and timbrels? What wild ecstasy?

Heard melodies are sweet, but those unheard Are sweeter; therefore, ye soft pipes, play on; Not to the sensual ear, but, more endear’d, Pipe to the spirit ditties of no tone: Fair youth, beneath the trees, thou canst not leave Thy song, nor ever can those trees be bare; Bold Lover, never, never canst thou kiss, Though winning near the goal yet, do not grieve; She cannot fade, though thou hast not thy bliss, For ever wilt thou love, and she be fair!

Ah, happy, happy boughs! that cannot shed Your leaves, nor ever bid the Spring adieu; And, happy melodist, unwearied, For ever piping songs for ever new; More happy love! more happy, happy love! For ever warm and still to be enjoy’d, For ever panting, and for ever young; All breathing human passion far above, That leaves a heart high-sorrowful and cloy’d, A burning forehead, and a parching tongue.

Who are these coming to the sacrifice? To what green altar, O mysterious priest, Lead’st thou that heifer lowing at the skies, And all her silken flanks with garlands drest? What little town by river or sea shore, Or mountain-built with peaceful citadel, Is emptied of this folk, this pious morn? And, little town, thy streets for evermore Will silent be; and not a soul to tell Why thou art desolate, can e’er return.

O Attic shape! Fair attitude! with brede Of marble men and maidens overwrought, With forest branches and the trodden weed; Thou, silent form, dost tease us out of thought As doth eternity: Cold Pastoral! When old age shall this generation waste, Thou shalt remain, in midst of other woe Than ours, a friend to man, to whom thou say’st, “Beauty is truth, truth beauty,—that is all Ye know on earth, and all ye need to know.”

This can all be used to discribe the chick-fil-a on Six Fords, specifically assistant manager Easton King, he...

I can see from the multiple other customers reviewing this location that my terrible experience is not unique to just me…that’s sad.. The hope would be that when your customers give feedback, you as an operator would adjust to ensure your customers are highly satisfied! I love Chick-fil-a…I have 5 kids, so you can imagine the money I invest in this great company… Today, I visited the location on Six Forks Rd. There were two lanes and I mistakenly chose the “mobile app” lane. There were 6 or 7 vehicles waiting for food and ZERO vehicles waiting to order in either lane. Two employees were standing in the other lane but neither even looked at me to get my order. When I rolled my window down and asked them to take my order they stated I would have to drive around to the other lane before they would serve me. I would have to wait behind the others in line, drive all the way around and then I could be served. I questioned this as NOBODY was in either lane…”I don’t make the rules” was the young ladies response when I pointed out the stupidity of what she was saying (as she is leaning in my window with her device). I pulled forward and reversed into the “correct lane” and she took my order as if I had not just had this incredibly unpleasant conversation with her 15 seconds before. I spoke to the manager, Nate, and he said “he understood my frustration, but the operator had made the rules.” Here is my issue: 1: Empower your employees to make situational decisions to ensure a WOW customer experience. 2: Have flexibility to accommodate customers who mistakenly enter the incorrect line, or solution something so that customers are not inconvenienced and employees put into a difficult situation when customers enter the wrong lane. 3: LISTEN to your customers…They are telling you what the issues are…if you’ll listen your reviews will improve and customer satisfaction will improve! 4: MY PLEASURE is not just a catch phrase, it’s a culture at Chick-fil-a and should extend through the entire customers journey, not just after taking...

I visited this location on 12/20/2024. I had a horrible experience with NYRIAH. I accidentally drove up and went through mobile. No one else was in line at the time on either side. I told the worker outside that I needed to place my order but I was in mobile she told me to drive around and come back and get in the correct line. I said absolutely not. She was chit chatting with another worker with the iPad.There were 3 workers standing around outside taking not one order at the time. I sat there to then place my own mobile order because I refused to drive around and she proceeded to tell me I needed to drive around more than once. Now a line has formed on both sides and she’s at my car being very rude. If she had just taken my order instead of running her mouth with her co worker refusing to take my order, then others waiting could’ve been avoided. Once I got to the window I received the wrong items. I didn’t realize it until I drove away. She needs customer service training ASAP. Very unpleasant and unprofessional experience. I will avoid this location in the future. I’ve also tried calling to speak to a GM & get no answer. BAD BUSINESS THIS LOCATION NEEDS TO BE SHUT DOWN. Apparently this is common and management/owners don’t care.

1: Empower your employees to make situational decisions to ensure a WOW customer experience. 2: Have flexibility to accommodate customers who mistakenly enter the incorrect line, or solution something so that customers are not inconvenienced and employees put into a difficult situation when customers enter the wrong lane. 3: LISTEN to your customers…They are telling you what the issues are…if you’ll listen your reviews will improve and customer satisfaction will improve! 4: MY PLEASURE is not just a catch phrase, it’s a culture at Chick-fil-a and should extend through the entire customers journey, not just after taking...