Blaze Pizza — Restaurant in Rancho Cordova

I'm a pizza connoisseur, I always say it takes a perfect amount of sauce, cheese and toppings to make a good pizza. The fire oven was perfect. All the pics I've seen were plentifully loaded with toppings, just not mine. I ordered a large 7 topping pizza expecting to be fully loaded with topping verses getting a 2 or 3 topping pizza, however it looked more like a 2 or 3 topping pizza. I once worked at a pizza place, years ago, presentation is key to customer satisfaction. The amount tipped should almost be displayed on the order form, just so you don't get skimmed on the amount of topping you should have received. I tipped almost $12 on a pickup order. Secondly, sending me a notification that my order will be ready at 5:44pm and upon getting there at 5:45pm it still took 8 more minutes till my order was ready (that is the reason for the 2-stars, plus the lack of toppings). The staff was very friendly, many greeted as you entered and many appreciated your business verbally as you were exiting, which is very good representation of the establishment (Thumbs-Up). My ONLY recommendations, add a little bit more toppings, that's the cheapest part of the business, instead of 8-10 slivers of bell peppers and mushrooms, try 15-20 it looks better and adds a plethora of flavors within each bite. Plus, the salad I ordered was lacking dressing, if that is the case with service prep, then passing along an extra container of dressing is highly recommended. The salad looked amazing, just lacking dressing. Finally, the bread was perfect, just needs a little more flavor . . . maybe add some fresh garlic, sprinkle some fresh parsley. The bread was lacking flavor but was perfectly cooked and the marinara sauce was a little bland (needs a little uumph). Overall, I will give them another chance and I hope my next experience is a little better. Location is perfect, employees are friendly, and the place was clean in appearance. There is a lot potential here and I hope they can make a few adjustments and continue to prosper...

We tried Blaze for the first time two weeks ago, and loved it! So for our second trip we decided to try Curbside pickup as we were planning to swing by on our way to grocery shopping.

We ordered three pizzas and three sodas online, and were confused when there was no option to choose which sodas we wanted.

When we got to the shop and called in our arrival, my wife was told by the employee who answered the phone, somewhat rudely, that they were still working on our order. No problem, we just asked if we could get diet Cokes for our drinks, and the employee just said "Yes, sure."

We waited outside, directly in front of the entrance in the Curbside parking area, for 30 minutes. At least two other curbside orders were brought out for others. Finally, I went inside to see what the holdup was...to find our pizzas and our drink cups on the To Go shelf! When I held them up and told the woman at the counter "These were supposed to be curbside?", she just said "You can get your own drinks."

The pizzas were all cold and barely edible.

If there had been 1) a notification on the website that you had to get your own sodas for curbside, or 2) the employee had TOLD US THIS on the phone, I would have just gone inside and waited and probably been fine with my order. But apparently the bare minimum of communication is asking too much. My wife immediately contacted Blaze via the website to complain, but they never bothered to respond, so...

It's astonishing that this is the Gold River Blaze Pizza. While the location is in a pleasant area, the restaurant is shockingly dirty. The most disappointing aspect of the visit was the sight of more than five employees idly standing around, engaged in random tasks, while only one individual was diligently working to manage the line. In addition, my pizza was completely burnt, and it appeared that the person I assume is the manager, a woman who seemed oblivious until the last minute, finally realized that she had forgotten about my order. This realization occurred after obsessively wiping the counter multiple times. Instead of assisting with any customer concerns, she seemed fixated on this task. Meanwhile, it was a young employee who was handling all the work efficiently. The other five or so employees appeared to be aimlessly wandering in and out of the back, creating the impression that something important was happening there. I have no intentions of returning to this location. It's a shame because despite their surprisingly friendly demeanor, the staff here was disappointingly lazy, resulting in a nasty and terrible...