Pizza Guys — Restaurant in Rancho Cordova

I've come a long way long long way with this exact Pizza guys I remember a long time ago I actually was in elementary school and was given a tour I don't know if the same owners on it I can't remember that part but I do know that I was given the tour and we were allowed to make pizzas as children but even if it isn't we've had our ups and downs over the years after I've moved from Rancho to Fair oaks and back to Rancho but let me tell you this right now they got my heart all the way right back again. They've always been good food I've always loved their food and I've always loved the cheesy breadsticks I love them there's no way around it. Things are a little bit different in Rancho now the way prices are going up but you know what this guy that is on the place for as long as I can remember since I've been living in Rancho he's got it he's got a good head on his shoulder and he has a good staff it's not so much about the up and down prices it's about the quality of the food and honestly the prices don't even bother me it's when you come in and they recognize you they take care of you they take care of you the right way. They deserve more than a five star they've been doing this for a minute and they deserve recognition for it I'd eat there every day of the week...

I placed an order for pick up at 4:21 pm. ( 3 pepperoni and one combo) I was informed that the order would be ready for pick up in 20-30 minutes. I arrived to pick up my order at 4:50. I was told it would be an additional 10-15 minutes. So I sat and waited, and then waited some more. I finally got up to ask about order at 5:20. The worker said it’s coming out, but could not give me a specific time frame! In fact, he ignored my question, when I asked how much longer, not once, but twice. The manager overheard the conversation and stated,”her pizza is ready”. But only 3 pepperoni pizzas were ready which meant my order wasn’t complete. I ended up having to wait even longer until the last pizza came out! Long story short, I didn’t walk out with complete order until 5:43 pm!!! And while waiting my 3 pepperoni pizzas just sat there! Overall experience was terrible. Never once did they apologize for the wait/confusion etc. Customer service is terrible. People working had no motivation to be at work. They were extremely rude, they seemed bothered when other customers inquired about their delayed orders. Save your time and business and go...

CUSTOMER SERVICE: AMAZING. First time I went (month ago), I was offered a bottle of soda for free. Second time I went, I got a handful of ranch free. Both times were from a man with a mustache (who I assume is the owner). He really cares about customers I can tell. I’m not one to care about customer service when ordering pizza, really, though his gestures stood out to me when i ordered. Disclaimer: don’t expect free soda or ranch. It might have just been my luck.

PIZZA: AMAZINGLY GOOD. Yeah, it isn’t as cheap as Little Caesar’s. Though they still have good specials going on. Dough has great texture. Not fluffy. I’ll have to try other meat besides pepperoni and sausage. As those are my go-to. No complaints on them whatsoever.

This place has been here since I’ve been in high-school over 15 years ago. I’ve had HS classmates who worked here. It’s a staple of Rancho Cordova. I can’t believe I never ordered until recently. I’m glad it’s still here. Give this place a go if you live in the area. I doubt you’ll be...