Horrible customer service! We have been coming to this location for months now , ordered the wheatgrass double shot along with either a large smoothie or a bowl. So we aren't a couple of dollars a pop, usually over 20 bucks a visit.
We always ask for the double shot in the small cup because the 2 Oz. Cup filled up creates no room for error on losing some of the shot because it goes to the top of the glass when portioned out.
Never have We ever had an issue when asked but always greeted with a welcoming no problem or yes.
Today the girl working says she has to charge us for the cup. We let her know that's never been the case in the past , to which she told us with a bad tone, " well they should have "
My friend canceled his wheatgrass order at that time , and I ended up canceling mine as well.
Just like that bad customer service and pood attitude of the service person, lost the company 20 today and also 100s over the weeks we have and would have gone there as a result.
I don't care if the policy changed or someone made a mistake, the delivery and way she handled the situation was a failure.
I hope management schools the attendant on how to handle herself better or more loss will come .
We tried Nectar Juice bar down the...
Read moreLove this place! Depending on when you go, they can get pretty busy. (Mornings around 7-9 especially), but I always encounter great service here no matter the time. The bowls are my favorite here; you can choose your toppings, and they've added more choices as well. The smoothies are pretty good too; a decent variety, and if you can't have dairy like myself, you can often ask them to substitute with another banana or another form of juice. The juices here are simple, delicious, and packed with good stuff. (I will say from time to time, some of the 'greens' do slip through the filter and get into the drink. I'm not super picky, but if you are particular with your juices, this can be a little unfavorable). The only thing that could make it all better would be if it was all organic! Still, I enjoy the variety here, and stop in often. Good choice if you are new to the...
Read moreVery good place love coming here every time they help me with every question I have which I have like a million of questions of a lot of things since I am very skeptical with stuff. They're added to my orders. I just want to give out a thanks to the juice it up. We're the wonderful service they provide at the monterey from palm desert and shout out to the very good and kind gentleman Miguel very fast with making the order within under the 5 minutes of my time. Arriving there and taking my order swiftly and answering my questions when I asked for something, I wasn't sure of help me out without no questions. No, nothing just did everything and made sure he knew he understood what I...
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