Lakeland Perk — Restaurant in Rathdrum

An unpleasant situation was quickly turned into a great experience.

My husband and I went in and ordered a white chocolate white coffee mocha extra hot. With it being extra hot we did not try our drinks till later when we realized we got regular coffee instead of white. I called the phone number looking them up on google and spoke with the owner Jennifer herself. She was so kind and apologetic and quickly offered us to either come back today to have them remade or that we could also go in another day for a free one. We went back and Jennifer had given us free muffins as well for the inconvenience . When we got there the barista was rude and shut the window on us after having told her we needed our drink remade.

I called the owner and left her a message just letting her know that we still appreciated how kind she was but that her barista was having an attitude. Jennifer called back and again addressed the situation and was so kind and I could see that the stand is her heart and soul. .

That's a business I want to support. Baristas can have bad days so we understand but I really appreciated the owner.

100% will continue going back and supporting...

Came for a redbull, got a lecture instead. My mom was pulling into the driveway (not at NASCAR speed, calm down) when the barista jumped out like she was directing traffic at the Super Bowl and scolded her for driving too fast near a student. First of all, my mom didn’t even see anyone, she’s a mom, not a superhero. Unless you’re handing out X-ray vision goggles with that watered down coffee, maybe try a little less sass and a little more chill next time. Oh, and as if that wasn't enough, my friend got yelled at for standing “too close” to the stand, while literally just grabbing the drink she ordered. Didn’t realize we needed permission slips to collect our beverages. We just wanted caffeine, not a guilt trip. All of this attitude matched her bleached fake blonde hair and short, choppy bangs that looked like they were cut by a toddler with safety scissors. Definitely not coming back. Thank you! Maybe don't be a brat to my full grown mom who can handle things herself and I wouldn't have wrote this...

Customer service is the worst I have ever had from a coffee stand! Couldn't break $100 bill That's common but refused to give me my coffee Knowing that I would come back and pay And that I had the money for it. I have been a regular there every single day for the last month. Their card readers we're broken so I couldn't do tap to pay so I was denied my coffee. And you should probably finish checking out the window you're working on before jumping over to the other side to cash out that window when you already have the drink done for the side you're working on. The weekend crew Is amazing The manager And the weekday crew Not so good I will no longer...