Surf Taco - Red Bank — Restaurant in Red Bank

Bored teenagers screwing up your order? Check!

A dining atmosphere that could best be described as 'Iraqi Street Market Mid Suicide-Bombing'? Check!

Food poisoning that I will politely characterize as 'cataclysmic'? Check!

Let me start off by saying that all my past experiences with Surf Taco's other locations have been overwhelmingly positive. Cheap but quality Mexican food is a rare find, and while the 'vibe' and decor of the franchise is a little adolescent, it's fun and cheeky all the same.

Then I went to the Red Bank location. Er. Mah. Lerd. That weird 'kill club' from Hostel was more welcoming, and significantly more tidy. After fighting to secure a table that hadn't been bused since George Bush was in office, my party proceeded to wait over an hour for the servers to muck up our orders. At least we were able to entertain ourselves watching other customers struggle with the shop's SINGLE fountain drink spout (whose cost saving idea was that?). The food, when it did arrive, was the worst I've had at the franchise. My party agreed that something tasted 'off' about our meals. If only we'd known...

The rest of this review is not for squeamish audiences, as it may not only turn you off of Surf Taco, but off of solid foods altogether.

I'd like you to imagine a bowl of creamed corn. Good. Now take that creamed corn and dump it into a pot of simmering Tabasco sauce, stirring vigorously. Still with me? Good, we're almost there. Now imagine this chunky, screaming hot concoction violently evacuating itself from both ends of your shaking, feverish form. Good times!

The food poisoning contracted by 3 out of 4 members of my dining party was of biological weapon's caliber. I'd go into greater detail, but I'm still not quite well enough to fully recount my death match with my toilet. Instead I'll end this review on a simple suggestion; the next time you're thinking of eating at the Red Bank Surf Taco, just sit around the DMV for an hour while chugging a bottle of Ipecac; the results are the same and you'll save...

wow….i never write bad reviews because i usually dont care enough to publicly shame a hard working business but thats about to change. i enjoy a doordash once and a while, get some money and just drive around. who wouldn't? i get a surf taco order on my app and i get excited. excitement turned to anger really fast. these people didnt know up from down it seemed. people waiting for food at a fast food joint for more then 20 minutes is absolutely un heard of! i waited for an hour for food that i wasnt even going to eat. everyone waiting was for doordash, pick up and eat in!meanwhile, someone actually had the audacity to order catering from surf taco. insane to think about. anyway, i continue to sit and wait. meanwhile, the poor woman who ordered surf taco and is depending on me to deliver it is starving. at this point i said to the guy next to me “Wow, i could go back there and make the order quicker”. dont know what was happening back there. whole lotta people standing around too, maybe they go help? and not to mention, one of my other customers from the evening was texting me begging for his food. this poor man was hungry. eventually, i contact DD support and they just cancel the whole thing and wasting my time. but this was a learning experience, never eat at surf taco. the amount of people coming ip and cancelling orders because the wait was too long was insane. “35 minutes!” WHAT?! 35 minutes?! better be an outstanding meal. in the end, i got a contract violation from doordash for this and thats what infuriated me the most. getting threatened with deactivation from doordash due to surf tacos incompetence. Will never see a dollar from me, not...

I usually never write reviews but this place sticks out as one of the worst restaurants I’ve ever been too. I mean the food it self is good but the customer service here is terrible. I’ve been working across the street as a fellow customer service worker for years now even though i get a different employee every-time, they all manage to have the same disrespect. They make it seem like they are doing you a favor for the job they applied for and getting paid and tipped to do. I get it i work across the street and the redbank crowd can be tough but geese going here will ruin your day. The first time I went the lady over the phone said if I was late they will “THROW MY ORDER OUT” after i said i get off 15 mins before they close and I’m across the street and called an hour in advanced. Any other place with good customer service would have said “just make sure to be here before closing thank you” but I guess that isn’t in their training. It got to the point that even though surf taco was the easiest restaurant to eat while working, i would rather starve or pay more to go somewhere else then to be mistreated by high schoolers. My co workers even brought up their bad experiences same with customers and it isn’t only me. My co worker said she tipped and the girl said “that’s it”. I’m baffled at that how you treat any customer even one that’s tipping. They roll their eyes at you when you come. They whisper and point at you as if you are wearing a clown custom. I’m ashamed at the management and their training. Customer service is an important part of any business and for a place where the food is like “okay” at least treat your guest as if they are...