It was my first time ordering from the shop today. Like anyone else would do I looked up the menu from there website online and I called in to order an Italian sub. When I called I asked the owner if the sub came with fries and she responded no but I can make it a combo for a little extra. The sub itself was nine dollars which I didn't mind spending if it was a good sub. Well I went to pick up my sub and small fry and I was given the total of almost 20 dollars. My jaw may have actually hit the ground and I tried to reassure that I was only being charged for one sub because I was speechless at the price. The owner told me if I wanted lower prices then I should go to McDonald's. I informed the owner that his price only is 9 dollars and I was met with nothing but anger and hostility for simply reassuring the price of the sub. It was one thing to have one sub cost 20 dollars. It's another to ask a question and be met with hostility which makes the food not even worth the price. Definitely double check the prices if you go here because they double the prices without informing you or changing them on their website and make sure your ready to be met with rudeness if you go in. My suggestion, go...
Read moreI want to start by saying that they were extremely busy tonight and doing their absolute best. I can see how hard they were working to push orders out in a timely manner. This was not my first time here and the food is always VERY good. I did enjoy my meal. I was honestly a little displeased with the customer service. When I called and placed my order they told me it would be an hour which I had waited before coming to pick up my food. The young man at the front who was helping customers was very kind and he did let me know there would be an additional wait time, which I was fine with. After waiting an additional 20 minutes I did stand up to ask how much longer the wait would be for my food because I was never given an estimated wait time beyond an hour and I had already been waiting for an hour and 20 minutes. I was met with an unkind response from a female employee. I was in no way being rude when I asked how much longer it would be for the food, so I didn’t think I deserved to be met with hostility. I was overall very happy with my food but disappointed in...
Read moreIf I could give this place a negative score, I would. Young kid, at the front register, of a small town food shop, unpolitely rejected a family of 6. Two adults and 4 small children. Keep in mind. Its a half hour to 40 minutes before they apprently close, and its fireworks night, in a small town, one of only two fire work displays in the county. This kid flat out sent us packing as soon as we entered the establishment. Told us he wasnt taking our order and he already took his last order. There was only two other people in the WHOLE ENTIRE restraunt. The sign said open, and nothing said closed. And the place was EMPTY. The attendents were lazy and wanted nothing to do with making buisness before the closing time
If management was serious about keeping a buisness running, maybe they should find a new group of employees. Think about it, if a group of employees is willing to take these kind of short cuts just to get out a few minutes early, imagine what kind of short cuts they are taking during a rush! I would not reccomend this establishment to ANYONE. Pick...
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