Dairy Queen Grill & Chill — Restaurant in Redding

I can't say enough bad about this place. First of all they had several customers in need of help when we got there. They sent all of their front help home save one or boy that was left to make shakes,take orders etc. They had a line that wrapped around their building. There was a man who was more concerned with putting chairs on the tables so they could close the lobby than helping this poor boy. The guy came to the table to make a fuss of the baby we had with us etc. We waited 30 minutes for a banana split and when it came it was made wrong. My husband had wanted only chocolate but the brought it with strawberry and pineapple on it. I took it up to the poor boy abs told him it was wrong. Which actually made me feel like a heel. We then went back to waiting again. Then the guy who was cleaning the dining room came and told us that we needed to leave in the next couple minutes so he could finish the dining room. I told him that we hadn't gotten our banana split yet and we had been waiting all this time for it. I couldn't believe it but the guy actually had the audacity to get mad at us for not telling him that we hasn't gotten our order. I was shocked. We were trying to be patient with the whole thing. The guy proceeded to go up and make our banana split. I wish I had taken a picture. You would not believe it. He had cut the ends of the banana to make it smaller then put the little dollops of ice cream. They were seriously probably two tablespoons each (of that) on the banana. He then had put a tiny drizzle of chocolate on it. Seriously pony of the dollops didn't even have chocolate. There was so little on it that your could not even taste it. We paid over 5 dollars for this. I went up And asked the guy if I could get the name of the manager. He said that he ed the manager. I asked him who the owner was and he said he was the franchiser. I was dumb founded that an owner would treat his customers like that. I actually think he might have been the night manager. Seriously I can still not come to grips that an owner would be like that. I do not recommend this place because first of all I think it was uncalled for the amount of pressure they put the young boy who was actually working under. And secondly, if that guy is the owner they don't...

DAIRY QUEEN or DEBT QUEEN. I’ve never been to a dairy queen. They have none where I live nor close to me so I said let’s try it I think I know why there are hardly any Dairy Queen’s around. If this is how they all are first thing I noticed, while I was waiting for my order, it was dead silent. There was literally nobody in there . I was in there for about hour and 15 minutes and I was waiting for my order for about 45 to 50 minutes. One worker in the back moving very slow the two workers in the front one of them on their phone and the other one just chatting and laughing. I also noticed that they did not really care about the drive-through customers either and made them wait. Let’s talk about pricing. I bought a burger and a blizzard. All I wanted was a burger and some ice cream why am I paying for a Xbox membership $20 that’s kind of big in fact that’s huge and the burger wasn’t even that big. It was a little bit bigger than a softball. As for the blizzard, I was hesitant to eat it when it was handed to me because it looks more like plaster then ice cream. I’m not a big fan of fast food, especially in the recent years since more and more information has come out about the food and the workplace and the companies. And now I’m deathly not a fan of Dairy Queen for reference. I got a triple stacked Swiss bacon type burger. When I picked up the bun off of the onion ring that was inside of it the mayonnaise look like shaving cream if that’s not disturbing that I don’t know what is the blizzard I got was full of cookies which I ordered but the cookies tasted more like plywood and had the texture of cardboard, I have half of mine to go stick my fingers down my throat to puke it all up for fear that I might get radiation poisoning, or turn into some mutant monster from fallout 4. Two out of five star would...

If i could give 0 stars, thats what i would have given!!! I got a large Reese Blizzard with chocolate icecream and Large Hot fudge sundae on Thurs @approx 9:45. The Blizzard was terrible. The icecream was all melted (it's winter, icecream shouldn't be melting). The icecream sundae wasn't very big for being a large and the icecream was half melted when Elliot Parker handed it to me. Elliot did not flip the Blizzard over, like they are supposed to, cuz the icecream would have all fallen out. There wasn't hardly any Reese in it, just little chips. I called, before I even got home (which my home is literally 2-3 mins away) and told Elliot my problem and his answer was "did you get a receipt?" I told him no, I told him I didn't need one, because I didn't think I would need it. Elliot told me "well, I can't help you then" I told him his customer service was awful, he just said "ok". I told Elliot "im not even home, i can turn around now". He said " well, we close in 5 mins, so i cant help you". I got the managers name Rebecca Abbot and will talk to her tomorrow. Elliot Parker didnt appologize or care. Elliot needs to be retrained on customer service skills. Our pathetic desert was over $15.00. We won't be back to this Dairy Queen. Sonic is WAY cheaper and...