DO NOT GO IF INTENDING TO USE COUPON
-I received a coupon for a BOGO footlong. Excited as I was got into the car and went to my local subway.
I read my coupon knew my rights to what I could and could not. I then carefully crafted the ingredients to my entire sandwich, went up to register to pay and was excited to see the savings roll in. To my disappointment they said I could not use my coupon. I thought that was interesting.
I reread my coupon and it says No subway sidekicks, The Monster, The MexiCali, Turkey Cali Club, The beast & the the Garlic Roast Beef. Good thing I ordered a Veggie and an Ultimate BMT to which I explained to the cashier that those were not on the list. They then began placing the blame on the owner. Im not sure who is to blame for this but as a customer im not interested. Ultimately I will take my business to other sandwiches places as this soured my experience. An overpriced sandwich is one thing. To disrespect the integrity of a...
Ā Ā Ā Read moreI recently visited the Subway store, and overall, it was a mixed experience. The store was clean, and the food tasted good, which are essential factors for any dining establishment. However, I encountered significant frustration when attempting to place an online order.
After placing the order and making the payment, it was repeatedly canceled. I reached out to the store, but the staff couldn't provide a clear explanation or help resolve the issue. This was disappointing because I couldn't take advantage of online offers and save time, which is one of the main reasons for using online ordering services.
I would recommend the store manager to investigate and address this issue promptly to enhance the overall customer experience. The taste of the food was satisfactory, but the frustration with online ordering needs to be resolved for a more...
Ā Ā Ā Read moreBeen coming here for years and cannot believe their inability to correct a problem that they made on their own end. I ordered a Mozz Meat sandwich to go and I found out it had no Mozzarella in it (no cheese at all). I was on my lunch time and did not have time to drive back to the restaurant so I asked if they could replace the sandwich tomorrow at lunch instead. The manager refused to do it and told me she could hand me some mozzarella tomorrow but wouldn't do anything about the sandwich. Why the hell would I want her to hand me some cheese tomorrow? This is the first restaurant that I have ever been to in my life where they refuse to replace the meal that they messed up. I asked for the Subway head office phone number and she refused to give it to me and told me to go find it myself. Unbelievable. Certainly the last time I will be...
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