We had dinner at this restaurant and unfortunately, it was a disappointing experience overall. The service started off well — our waiter was very kind and attentive, which we appreciated.
However, the food did not meet our expectations. The pita bread served with the hummus plate was stale and tasted old. We asked for it to be replaced, and instead of fresh pita, it was simply warmed up to make it slightly more palatable. We were very hungry, so we went ahead and ate it. The hummus and vegetables were good, but that was the only highlight.
We ordered two burgers, and both were extremely disappointing. My burger tasted off, like the meat wasn’t fresh — I only managed to eat about 20% of it. The side of grilled vegetables was the only thing I enjoyed. My husband, also very hungry after a long walk, ate most of his burger and immediately regretted it. He ended up being sick all night — vomiting, with a fever and severe stomach pain.
One more thing worth noting: while we were dining, a woman (possibly a manager or staff member) came by just as we received our food and asked how things were. Naturally, we said everything was okay because we hadn’t tasted the food yet. The restaurant was mostly empty, and later she stuck around, even overheard our complaints about the burgers, but didn’t check in or offer to help. Instead, she chatted with another table about “wonderful dessert”.
A word of advice: if you want honest feedback that can help improve your business, you need to be open to hearing it and responding to it. Otherwise, more customers will walk away with a bad experience like we did. I would definitely avoid this place.
We paid for food poisoning meal and we won’t...
Read moreLast week, my sisters and I had lunch at R10 Social House in Redondo Beach, beautifully located on the pier. Surprisingly, I arrived early—shocker! While waiting, I snacked on truffle fries and enjoyed an R10 Mimosa (Champagne, Grand Marnier, orange juice, and mint). The bartender was friendly and funny, making the wait enjoyable, and he even pronounced my name correctly on the first try!
Once everyone arrived, we ordered the Sweet Chili Buffalo Wings (fresno mae ploy, lime, sesame). A nice sweet chili flavor with a subtle hint of heat. Then we ordered lunch. The first plate was Baja Style Fish Tacos (beer-battered, chipotle slaw, cilantro, lime) with regular fries. The second was a Crispy Chicken Sandwich (tender chicken breast, house slaw, red onions, sweet & spicy pickles, bravas aioli, brioche bun) served with truffle fries. Both dishes were hits—my sisters raved about the slaw and enjoyed their meals overall.
I ordered the Portobello Mushroom and Prawns (grilled Portobello mushroom, grilled jumbo shrimp, goat cheese, grilled garlic bread, and balsamic reduction). Unfortunately, I was disappointed. The flavors didn’t come together for me—I think it was the combination of blue cheese and balsamic. The shrimps were not really big, and the mushrooms were overcooked. I didn’t eat much of it, but I was the only one unhappy with their meal.
Despite my dish, the service was excellent. The bartender was entertaining and attentive, and the location was unbeatable. Overall, I’d recommend R10 Social House for the food, drinks, and service—it’s a great...
Read moreService is usually okay, 3 stars. But, it would be 2 if I didn't just go and have better service yesterday. The second time, I went here with my younger nephews, maybe 4 months ago, and it took more than 25 minutes just to order another 40+ minutes to get our food. My sister and I had kale salads, which was very good. Hers had a bug in it, and it was replaced quickly. Great! The boys had basics burgers, mac and cheese, and something else along that line, shocking it took so long. It wasn't crowded and was a Sunday around lunch/brunch time. That's a crazy amount of time to wait for food with 3 kids under 10 at lunchtime.
The first chance I got I ordered a glass of brut rose, 30 min after ordering it I received a glass of rose wine. Halfway through our meal, I ordered a second, and after sitting there another 15 minutes, I walked up to the bar and ordered it myself. I never got the second one I ordered from our server.
The first-time service was better, the food was fine, I had pulled pork, my boyfriend had tacos, and then had mine because he was still hungry. 5 adults and lots of appetizers and everyone had a meal, even without including the drinks I always find this place more expensive than one would expect.
Yesterday, I went with my friend for drinks, they were good, our waitress was nice and reasonable regading speed and attention. Enjoyed the patio and wine and the best...
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