Happy Lemon Renton — Restaurant in Renton

UPDATE: Unfortunately I have to revise my review. I initially had a great experience, but after multiple visits, I can confidently say that the service is consistently disappointing. Each time I walked in, I was met with zero acknowledgment from the staff—not even a simple greeting, even after making eye contact! It’s one thing to be busy, it's another for me to be standing at the counter for almost 5 minutes, with a line behind me, with staff right behind the counter...all with zero acknowledgement.

On top of that, the quality of the drinks has been hit or miss. The boba pearls, which should be soft and chewy, were consistently hard. Given that boba is a core part of their drinks, this is a major letdown.

There are plenty of other spots, further away that I'm willing to drive to, that offer not only better quality drinks but also fantastic customer service. Unless this location makes some changes, I don't see myself returning anytime soon.

ORIGINAL (soft-open): Was in the area and saw this new Happy Lemon here! Folks behind the counter were super nice, and made fantastic drinks, despite being in soft open. Ordered the brown sugar boba and mango green tea....

I am a regular customer of this place and I really love the mango matcha smoothie, but today I was disappointed, because my drink was always thick and it had the right combination of ingredients. Today they made it liquid for me although I asked for 100% ice and I asked them to redo it right away from the cash register. I was surprised that they tried to make it from what they had already poured into my glass, simply removing the film and pouring half into the blender adding ice there, when they realized that nothing was coming out, they threw it in the trash and made me a new smoothie, but they made it with huge chunks of ice, when I drank it, I came across large chunks of ice that I spat out so as not to chew, I finished it and saw large chunks of ice at the bottom! I am upset with such...

My goodness the customer service is lacking any warmth or enthusiasm for a place to have "Happy" in its name.

Of the 3 times I've visited this location: one if not all the employees make it seem like being a customer is an annoying burden for them to actually do any kind of work.

I pick up a begrudging attitude from them when asking for a waffle or any drink that isn't a quick pour.

Despite the disappointing service, the boba black milk tea, strawberry shortcake smoothie, and bubble waffle (especially the half & half) are...