Taco Time NW — Restaurant in Renton

I visited Taco Time - Renton last Friday. I walked in a customer had placed his order. He wanted to use the restroom. Finally, a female team member let him in. She walked by me without a word as I looked at the kiosk. I would have asked my question; however, she did not even make eye contact. I did have a chance to ask or say anything. Then a male team member zoomed by me in the same matter.

Really? Only one other customer besides me. Before the pandemic, I spent my hard-earned money at Taco Time for more than 20 years on a regular basis. No longer. I value who I am and where I spend my money.

Don't use staffing as the issue. It would have only taken a moment to make a positive impression as it did to make a negative impact. If Taco Time cannot afford to provide any customer centered service, then you cannot afford to have long-time customers. Be accountable and take action on (re)educating and (re)training team members.

Never treat me or your other customers as nobodies. We...

This location is by far the worst taco time I have ever been to. They have a tablet for ordering, which is fine if you know how to use it and have a credit card. This was okay for me but I wasn't even acknowledged when I came in or as I was ordering. After ordering i wanted my cup because i was thirsty i unsuccessful. Tried to get someones attention. A gentleman came in after me and same thing, he had cash in his hand and i assume the tablet didn't have a cash option. He got upset and just left. I wish I would have done the same. I ordered a soft taco meal. The mexi fries were soggy and soft. The hot sauce tasted like Tabasco sauce with alot of water added to it. The tortilla was hard at the ends. A waste of money and I left still starving. The...

The staff is definitely friendly, but they are busy making sure their drive-through customers are happy. As dine-in customer, they do their best to be attentive to the front as much as they can (which is understandable and definitely forgivable, not a strike against them).

The super nice touches in this restaurant are the fireplace and sink for customers to wash their hands. Ingenious!

The food has been consistent since I was a small kid. As an adult, the menu has grown with me, and it's great it stays the same. The crisp taco is still tangy and crunchy as I recall. Their taco salad aims to please. Deep fried [beef] burrito definitely a consistent favorite.

Happy to come back to this store,...