This was by far one of the worst dining experiences i’ve had anywhere. The dining area was dirty, the floor was sticky, every napkin holder and sauce bin was not stocked, there were soda spills all around the fountain machine, etc. Then there was the service. The manager who seemed to have been training the team member who took my order was not attending her trainee, which was understandable as she seemed to be in charge of multiple trainees at once and was preoccupied with was of them. The team member I spoke to wasn’t outright rude, but when I repeated myself and asked clarifying questions to make sure I was getting what I wanted he would attempt to speak over me and he was CLEARLY uninterested in helping me. (sighing, looking everywhere else but me, etc) furthermore once we finally reached the end of the unnecessarily long ordering process, he seemed disgusted that I was using cash to pay, and would not accept my $20 bill because it had a small tear in the upper right corner. Fine, i gave him different bills, (that I would like to note were also mildly torn but he didn’t notice i guess) and then he just stood there staring at me until I asked him for the cup and the drink i’d ordered. Which he begrudgingly got for me. Lastly. the food. The nachos weren’t horrible, but they were missing beans, which may have been an error in the long ordering process, not a huge deal, but the chalupa was extremely dry and crunchy. not a chalupa. In summary, this place sucks. Was really hoping for a lot better of...
Read moreUnfortunately this place has little good to talk about. Everything you are looking for in a restaurant you will not find here. The only thing this Taco Bell really has going for itself are it's location. It is a very convenient spot if you are a student and need to grab a quick late night meal.
The place is perpetually filthy, and this is by no means the workers faults. Students will always leave trash on tables or drop pieces of their tacos on the ground. Not to mention the place is severely understaffed for the amount of people that come to this Taco Bell, and because of this, cleaning windows are few and far between. The place is always rowdy and loud, and never a place you can sit down and relax or do anything that requires a remote amount of brain power because you will simply just be distracted.
The service in this Taco Bell is abysmal. There have been several cases where I have waited between 20 minutes to 30 minutes for a single order, or simply received the wrong order. One time I ordered a 2pc Cinnabon Delight, and it took then 30 minutes for this order. In fact, I went up to ask them about my order at the 30 minute mark and I watched a worker go to a tray, grab my food (which is cold at this point), and put it in a bag. Again, this is by no means the fault of the workers, the place is both under bad management and...
Read moreThis is a Taco Bell Cantina which means it has a Taco Bell menu plus soft or alcoholic drinks.
It offers robotic food delivery to the UTD campus via the Starship app. No UTD affiliation is required to obtain a delivery from the cooler-sized robots.
The Taco Bell Cantina offers a nonstandard set of soft drinks for a taco bell. They do serve alcoholic drinks including a few types of beer which must be consumed there.
No parking, it is located along an outdoor pedestrian mall. A permit for visitors seeking a day pass to park on campus in a visitors spot or in the green sections is available from the parking office colocated in the same building along the north face of the building. One can also find a daily paid parking section within the building on the ground level. It is not recommended to park without a permit. Free parking is available one block north at the 7-11 at the corner of Rutledge and...
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