Hibachi Express — Restaurant in Richmond

This was our first time eating from this location. We decided to make the hike from Chesterfield as many people we know swear its delicious. We usually eat at a sit down,more expensive place in Midlothian called Kabuto Japanese Steaks and Sushi. We placed our order in person and they were out of Filet Mignon. Even still we made the hike so decided to still order.So one order was for regular steak and mine was for chicken.I ordered the Shrimp Tempura as an appetizer. He told us 30 mins so we went across to Walmart to do some quick shopping. Came back 40 mins later, food still not done. On top of that they don't have an orderly way to track orders so we had to dig for our receipt to find order #.The Yum Yum sauce is too mayonnaise based for me but he loved it.No Sushi on Sundays which we didn't know before going. Food was still hot when we got back home and good. We plan to try the Hibachi Box over in The Fan next and see how they compare.Hibachi Box seems to have a more extensive menu but they are closed on Sundays. Overall would eat here again though its not in the best or most convenient location. I much prefer staying in the Midlothian or West End area.Make sure you are prepared to wait 40+ mins for your food.I don't wait that long at Kabuto Japanese Steaks and Sushi which is a sit down full...

When arriving at the Walmart in the same shopping center, my girlfriend and I pulled in and saw the whole entire store evacuate due to a fire alarm. Sitting there aimlessly, me and her were starving. We saw Hibachi Express on the way in so we decided to stop in. That's when our lives changed for the greater good. I ordered the hibachi chicken as it's a hibachi staple, and my girlfriend ordered age tofu and miso soup as she's a vegetarian and is in denial of the mind blowing taste of meat. Anyway, the food took about 10-15 to make which isn't an awful wait but when you're sitting there smelling that heavenly aroma you get a little antsy. When the food came out I was in shock, this thing was PILED up. For 8 bucks you get chicken, fried rice, veggies, and salad and I swear this alone weighed at least 2 pounds. I'm honestly gonna skip talking about the taste because that'll be another 2 pages of me just praising. Really though, fantastic food and a lot of it. Also it came with two containers of yum-yum sauce that I'm pretty sure was made in house. Overall this was value. Truly a golden hole in the wall find. The man working the counter was attentive and polite saying thank you and goodbye as well when we left. If you ever go to the Walmart off Sheila Lane, you better come hungry...

I go here at least once a week, and have been for the past year. I have never once had a bad dining experience, and the food is always amazing. Id like to comment on the two bad reviews I see...

1. waiting. If you want food that is already made, go to the Burger King across the street. Even though "Express" is in the name, this is still a Hibachi restaurant!! All orders are prepared once received; so your rice, meat, veggies, sushi, all of it, will be cooked for you in real time. This may take 10-15 minutes. if you are pressed for time, just call ahead and order. I do that for all my visits, place orders for entire groups, and have never had an error.

2. bad service. As said before I have been here half a hundred times, haven't experienced anything bad personally, and I ask for extra sauce everyday. I won't say they don't make mistakes, I just haven't seen any myself.

The atmosphere of the place won't win you over, its small and a little old. But I can say with 100% honesty that I have been to some very fancy Japanese Steakhouses before paying $20 for a Hibachi meal, and none of them are as good as Hibachi Express. Do yourself a...