Mi Pueblo Mexican Restaurant — Restaurant in Richmond

My girlfriend and I went to this restaurant today for the first time and we're disappointed. We ordered queso and a margarita. Both weren't good. The margarita was ok for the price. The only reason I drank it was because my girlfriend didn't want to finish it. The queso was watery and had no flavor. We both dipped one chip in and let the waiter know we didn't like it. We planned on ordering more food but after being disappointed so soon we decided to leave. We got the check and when I let them know the queso shouldn't be on there, I was told because they can't reserve it they won't take the charge off. We went to another Mexican restaurant near by and got the delicious authentic Mexican food we were wanting. We will never come here again. This isn't Authentic...

WILL NOT RETURN! Very authentic Mexican cuisine with friendly service. However, after our last meal there, just my wife and I, the owner came out to our car as we were leaving and asked if we had paid with a very stern mannerism suggesting we had not. When in fact we had but I returned to the table after paying to finish my margarita that was delivered late into our meal and we had to be somewhere rather quickly because the service was slower than we expected. This made me mad of course so I went back into the restaurant and the owner was confirming that we had paid up front. He started hugging me and apologizing but I simply told him I wouldn't be back! Poor treatment of a...

The service here was great, but everyone in our party agreed that the food is better at most of the other Mexican restaurants in town. There was nothing particularly wrong with it, it seems to be too "Americanized" and bland. Maybe that's because it's near a college campus?

The decor is not what you expect for a Mexican restaurant. It's just a big rectangle (it's in a strip mall type building), the walls are painted a neutral color, and no decorations to give it any Mexican character. There are only about half as many tables as could fit inside so everything is awkwardly spaced out. It feels kind of like a bingo...