The food is good here but the customer service is terrible. First off the owner Joan always has an attitude and it dampens the experience, if it wasn't for her husband Kevin I'd give this place a one star. The prices here are always changing and it's inconsistent. They're always taking vacations around holiday times and being the only coffee place on Shaler Blvd you can see how annoying that is. Besides that, the food here is solid and for coffee lovers note that they use coffee made ice cubes for their iced coffee. Try the chicken cutlet sandwich as well it's delicious! If it wasn't for this lady's horrible attitude this place would easily be a 5 star establishment. Smiling and being genuine to your customers can make a hell of a difference, fake smiles or snide comments will obviously drive...
   Read moreDelicious food and friendly service, what else do you need?
I recently moved to the area from Long Island (so my bagel standards might be snobbishly high to some, donât judge) and am really happy to have stumbled upon this spot.
They make their bagels fresh everyday, and you can tell. I need to try and exercise some self-control to not go here everyday.
I normally get the sausage egg and cheese on a whole wheat everything and itâs usually ready in minutes, perfectly cooked and ready to go into my belly.
The service is great, it seems to be a family-run business and the owners are very friendly. I highly recommend this spot if youâre looking to grab a quick but delicious, freshly made breakfast and would like to support a business run by...
   Read moreWe took a morning walk today and stumbled upon Joan's Bagel and Deli Shop. We've passed here many times on our evening walks, and we can never catch it during the day because it was closed by the time we came back from work.
Small and locally owned. There were a few people ahead of us and gave us a moment to see what to order. We decided on two orders of egg, cheese, and ham woth extra ketchup on a roll. My order was an egg and cheese with ketchup on a roll. All orders were fresh and felt small. However, it's a good pick me up for morning breakfast and reasonably priced.
Friendly service, tables, and counter space to eat inside, minimum $10 to use credit card. If you live around the neighborhood, take a walk. There is street parking...
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