Spring Restaurant — Restaurant in Ringwood

I placed an order online for the coconut shrimp, pad see ew, and 2 20oz sprite zeros(diet sprite as listed on the website). When I get to the restaurant, I pay and have to ask for my 2 beverages. When looking in the beverage cooler I don't see any sprite zero. She looks around and then hands me a liter of regular sprite. I see zero sugar snapple and ask what flavors she has. When she goes to the cooler her young son took the sprite off the table and started playing with it. She grabs a diet snapple and puts it in the table and I ask for a diet dr pepper. She starts looking at the receipt saying it paid x amount. I responded respectfully with, "I paid for 2 20oz sodas which you do not have, and I can't get the replacement that I want?" She says, "but I gave you sprite." To which I said "it was stolen by your son." She grabs it back from the kid and puts that in the cooler and I am again for the diet Dr pepper. When she goes through the cooler, the son starts sucking in the snapple bottle. She brings the *16 oz diet dr pepper over and wishes me a good night. I said, "I'm sorry I'm not taking that snapple. He's been sucking on the bottle." I get home and the snapple was expired by 6 months and the dr pepper is 16 oz. The coconut shrimp was not coconut shrimp, but fried shrimp(and not jumbo as promised on the website) . Which was cooked to the point of burning. The pad see ew noodles were over cooked, it was like eating mush.

I'm sure this is a one off, as I've eaten here before and never had an issue. But this experience left a very sour taste...

We had not ordered takeout from Spring Restaurant in many years. We decided to give it a try and it was amazing. We had the House Special Lo Mein, Beef w.Straw Mushroom & Baby Corn, Baby Shrimp w.Cashew Nuts, and Roast Pork Egg Roll. The Lo Mein was excellent— the nood were firm, the variety of ingredients and the flavor of the sauce were very goo. The beef in the Beef w.Straw Mushrooms was tender and very plentiful. While chestnut mushrooms were substituted for the straw mushroom, they were firm and very flavourful. The Baby Shrimp w cashews was delicious, although the order contained bell peppers, which was not mentioned on the menu, and were a little too sharp for the dish (we will be sure to order without peppers). The Roast Pork Egg Rolls were crisp, well-filled and not at all greasy or oily. Our family rated the meal a 9.8 out of 10. We will DEFINITELY be ordering from Spring Restaurant...

Excellent customer service. A very friendly and very patient girl served us. A typical chinese take out/dine-in place usually would give you your food and that's it. It's not the case here. She checked on us, we got real silverware, not plastic, that was a nice surprise. We didn't expect that at all. The lunch combo price starts at 4.99 -- that comes with a soda! They even give that fried starter things (whatever they're called). The food taste-wise was not the best we've had but good customer service always trumps good tasting food for me. AND the place is clean! Which is very very important for me and my husband. Not sure if the place has a bathroom, I didn't need to use it....