It was awful😡 (DO NOT ORDER PIZZA FROM MY PLACE ) they service needs a lot improvement! I went in and ordered 2 pizzas, went out to buy some other food, when I came back there were no customers waiting only the cashier (who needs more proficiency and more training, the “manager” was supposed to unload the pizzas but she was busy Socializing with the other employee, I asked for my pizzas and I was told that she was waiting for the second one. She then turned her back and continued socializing, I asked for the status of my order… I was really upset and asked them to focus on the service instead of socializing. The “manager” answered there’s not much we can do SO KEEP YOUR OPINION TO YOUR SELF TURN HER BACK and made a gesture with her hand dismissing me. I sowed the my pizza was ready for her to unload, but she kept on taking with the other employee. I asked for the general managers phone number and she told me that she was the manager then she asked me to leave ( I was waiting for a apology) instead she pretended to call the police( guess). And I left extremely disappointed and upset. So she needs more training so she will learn how to treat costumers. They shown no...
Read moreThis is by far the slowest worst little ceasar's I've been too. Even when I order online they are still late in providing the food at the time they say it will be ready. I went into the store and no one even came to the front to take my order. They didn't concern themselves with walk-in customers until more people came in. Do yourself a favor and just order from the one on Paradiso a couple miles down the road. The photos show the pizza was supposed to be ready at 5:52 but on the track my order it was only in the oven at 533. It is 6pm and I am still waiting. This one is terrible. Not to mention they burn the pizza too. The pizza I picked up was wrong but the manager comped me a free one. So not all bad.
Update June 2024
I came back and let me say things run so smoothly now. My orders are usually on time even when I place a big order. I love little ceasars and I'm so glad they got right! It still isn't super fast if it isn't an online order because they stay busy but it is...
Read moreI went into the Little Cesar’s at 701 Unser Blvd. SE Rio Rancho New Mexico to pick up food for my household today Sunday Feb 27 2022. I ordered 3 pepperoni pizzas and 3 orders of crazy bread at 6:37. At 7:32 I finally got my order. When I ordered I was told it would be about half an hour, so I stepped out to drive through and purchase food for me since I can’t eat pizza. I get back to the store at 6:50. I then wait, and wait, and wait. I see people who were in line behind me get there food so I go ask at about 7:10. I get an “oh we’re waiting on one more pizza.” Translation they forgot about part of my order. By the time I got mine, 2 of the pizzas, the crazy bread, and the sauce were cold, not to mention the food I ordered elsewhere. This is utterly unacceptable, I wasted an hour for bad food, and it made my food bad in the process. One of the worst experiences I’ve had in the restaurant industry in...
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