We're not super picky but looking at other reviews I guess we're just unlucky. We ordered a meatball hoagie, hot dago and pizza fries last night. My husband was there a few minutes earlier than the time we were told it would be ready and it was already done. Got it home (we're less than 5 min away) and it was luke warm at best. Pizza fries were so salty they were barely edible. Tried dabbing the grease off, tried scraping the top but it was like someone opened a salt shaker and poured it on. The worst was my dago. I ate two small rows and a couple bites into the next row I noticed the texture was different. Almost soggy. It was on bread so thought it was the bread that was 'soggy' and at a couple more bites. Then noticed that the inside was completely raw. We're not talking a little undercooked...this was like just-came-off-the-meat-counter raw. It's a big patty and maybe only an inch around the outside was actually cooked. The rest was totally and completely raw. My husband took it back and all the guy could say was he put it in the timed oven. May want to check your ovens or the timer because it wasn't even close to being done. Got our money back and...
   Read moreCalled to order delivery They said I have to do online They can not take a delivery by phone Confused but ordered online anyway My driver started sending messages a hour later saying that my order will be canceled if I do not take delivery I called the driver and went outside immediately No answer Stayed outside and waited He started messaging I will be canceled again Called back the number No answer Called Carbonies to help They said it’s not there driver it’s a DoorDash and can not help me I told them I ordered there product for delivery and it’s not being delivered Again he was rude and stated it’s not there problem it’s DoorDash I asked to have my money refunded as they did not get me my product He said they don’t do that and hung up the phone Absolutely terrible experience Will never order again Save your money and time Order from Steve’s Pizza Or Luigi’s if in River Falls Shame on you Carbonies Attached is screenshots of the messages Also that my pizza was...
   Read moreHad an interesting experience on Saturday 2/19/22-- When I called, I could tell that the person I was talking to was young, but she got my order right on the phone eventually. When I went to pick up, there was 3 very young ladies working, in pajama pants/hoodies and wearing UGGs. I mean honestly, can we get some employee t-shirts for these girls? Where is an adult?! Anyway, food was okay. The pizza had so much flour on the bottom that it was chalking around our mouths as we ate it, but the pizza tasted good regardless. They weren't able to make a small antipasto salad so I got the regular. The meat looked like it was torn by hand which kinda creeped me out, and the salad probably had a whole cup of shredded cheese on it, and didn't come with a dressing or breadstick. Not sure what is happening down at Carbone's in RF, we were so excited to order since it's been several years since we had their za. Wasn't a horrible experience,...
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