I was picking up a doordash order and when I walked in I wasn't greeted for a good 5 minutes while two men ran around the restaurant frantically. Finally I was greeted by a nice young man who seemed to be running the restaurant by himself. The other guy must have been a delivery driver because he was doing absolutely nothing. Ignored me and the 2 other guests who walked in behind me. Worried about his pay or getting money, more than he was about the customers. A few minutes later, what I assumed was the manager, walked in cussing and complaining about all his staff calling in. He immediately ran to the back and was throwing things around and cussing and yelling so loud that we could all hear him in the front. I work in the restaurant industry as well and know how it is so I definitely understand being frustrated and short staffed. But for the manager to be acting like a 5 year old child throwing a tempertantrum was very unprofessional. I have never witnessed a manager acting this way and I have worked in many many restaurants. The phone rang for the entire 25 minutes i was there. People in the drive through wernt being helped. And I ended up leaving without picking up my order. The kid who was working alone before the manager arrived was trying his best. But I cannot believe the way that manager was acting and if I were in charge I would fire him and promote the young man who remained calm and professional and helpful. I would imagine the manager is the reason his entire staff felt the need to not...
Read more"Outstanding Service Experience at Pizza Hut in Haysville"
I recently had an exceptional dining experience at Pizza Hut that deserves recognition for its top-notch service.
From the moment I walked in, the staff at Pizza Hut displayed a level of hospitality that went beyond expectations. The friendly and attentive waitstaff created a welcoming atmosphere, making the dining experience enjoyable from start to finish.
The prompt service was noteworthy, with the staff efficiently guiding us through the menu and ensuring our orders were taken promptly. The attention to detail and willingness to accommodate special requests added a personalized touch to the overall experience.
The quality of the food was outstanding, and the timely delivery of each dish showcased the kitchen's commitment to excellence. Whether it was the freshly baked pizzas or other menu items, every bite was a testament to the dedication to providing a delightful dining experience.
Moreover, the cleanliness and well-maintained ambiance of the restaurant contributed to a comfortable and inviting setting. The staff's commitment to cleanliness and organization further elevated the overall dining environment.
In conclusion, Pizza Hut not only delivered on its promise of delicious food but also stood out for its exceptional service. I highly recommend Pizza Hut to anyone seeking a combination of great food and outstanding customer service. Kudos to the Pizza Hut team for making my dining experience...
Read moreThe driving "dasher" should've had money on him for change instead of walking away with a hefty tip with terrible service. Not mention he smelled of cigarettes. I had no idea Pizza Hut got rid of their drivers for that third party service door dasher. I wanted a real driver! Not some random stranger delivering my food!!! The employee on the phone seemed negative, like the typical person who falls victim to the system in our society. The pizza wasn't delivered in a heating bag but just straight from the box so the food wasn't hot like it should've been. I also did not receive a receipt with my order in any way, print or digital. AND when I tried to call the store, I kept getting trapped in the automative krap with no person to speak with after the order was received. I look forward to NEVER eating from the pizza chain Frank and Dan Carney started years ago. They would probably be ashamed of what their empire...
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