Gra Pow — Restaurant in Riverside

WOW. Went from a Hero to Zero in no time!! Came to the bar side and was pleasantly surprised, Nice guy and a blonde girl as bar staff on at the time we arrived was nice around 9:30 pm. Had a couple drinks within the next couple of hours, no one asked us to open a tab at the time... then later a brunette bartender staff came on and questioned whether or not we had a tab going to which we said no, but also made sure we told her what drinks to include on the tab to make sure we had been charged correctly up to that point... and then tipped around 8 bucks on a $21 tab... at this time we werd offered a second round of drinks, a couple happy hour wines... I was re-ran on my card for a measly $8, and by this point we were planning to leave soon, so I tipped a couple bucks and pushed the credit card slip on the tray up to the barfront. Later that same brunette (rude) bartender on duty assumingly accused us of not paying our tab up until that point, to which I knew that was no way the case, and was thoroughly offended, considering I paid and tipped on the credit card receipt! She then asked for MY copy of the receipt, which I never completed and was still on the tip tray witj the remaining receipt. At some point she had grabbed and crumbled up one of the receipt, so I have no idea what happened to the copy I tipped and singed on, but being in restaurant industry for over 20 years.. I know it isn't impossible to see that my card had been ran for the last round of drinks, whether she had the copy or not was beyond me, but at this time she was basically telling us to finish our drink and leave as if we hadn't paid or tipped! This was especially offensive to me, considering I did both, but to which she deserved none of which is hard for me to even say as I'm always the one making excuses for why you should always tip....and not just tip but overtip and always consider the circumstances...The gentlemen before her and the miss with the blonde hair (neither of which I caught names of, but wish I had) both are who I did and intended to tip prior were great! They were borh hostptitible and kind and had a welcoming manner. Kudos to them both. However, the miss ( brunette) at the end was not. She was rude and offputting at the very least... and later, especially of accusing me of not paying was especially offensive. At this time I offered her to run my card again, multiple times at this point, I asked her to make sure it had been ran even though I was sure it had by this time she just wanted to act like I was a non-paying customer to all around and make a scene and embarrass me. The last thing someone is going to to do is treat me like I'm an unpaying, unwilling patron, which goes against everything I beleive in, as I've been in the restaurant I duatey as a server, bartender, and Manager for many years... I was looking forward to this place being a place to come to close to home and now I'm not sure if I'll EVER be back! Just Awful! She was incredibly awful and the security folks around just gave her fuel to her unjust fire. Very...

We walked in and i didn't have a very good vibe about the bartender. We ordered our drinks my daughter gave $8 tip for 2 drinks and then a dark head girl on Wednesday night asked if we even started a Tab we said noone asked us here's the card put it on this she shoved it to us like those are gonna be our only drinks. It is only 10 o'clock at night so we didnt sign it yet and we left it open we were sure we were going get another drink. Then she said you never signed this credit card we said well we added 2 Other wines on it already do you want to add it on there she said no we will close this out and get you another ticket. Which we did not have to tell her about but we were honest and we did. The bartenders need to communicate more what is going on that is their jobs not ours. Well we paid that ticket too and tipped again even though she was rude. And as we're trying to finish our wines the dark haired girl pushed over another ticket to pay again for the two wines. My daughter said I just signed and paid for these and tipped. She said where is your copy? My daughter said I left it with the other copy but you should have your copy you ran it and I signed it. The bartender then accused us of not paying that ticket and pushed it to us the sign again. My daughter said I'll pay it again but check your tickets you ran. My daughter being a restaurant manager was amazed and was very upset how this could happen.The bartender didn't even let us finish our wine that we paid for and tipped for and had security take us out lol. This is so unbelievable I've owned a bar Before and this was just unbelievable. And my Daughter being a manager of a restaurant and to be treated so disrespectfully by this young Punk badtender was so crazy. I told my daughter I didn't like this place from the beginning she said its cool no problem. Then it ended up like this such a shame it could have been a great place but bad service and attitude and rude bartender so sad. Honest people to be degraded like this is just...

My husband, myself, and a good friend of ours dined at Gra Pow last night. When I called, it was already off to a good start. I spoke with Nic who answered the phone. He had a great friendly attitude. I had a few questions. I explained to him that I am unable to wait due to my disability, unless there is a place to sit down. He asked me what time we would be coming in, I let him know. He told me what the best time to arrive. It was our first time dining at Gra Pow. My husband and I were a little skeptical because it seemed more like a lounge than a restaurant, and usually a lounge only has a few items on the menu. When we received the menus, all of us were pleasantly surprise. They had to plenty to choose from on the menu. As for the food , it was absolutely delicious. I had the wok fried rice with beef. I did ask for certain items to be removed because I do have some dietary restrictions, which they accommodated. I did have to wait a while for our food, and the person that brought our food apologized to us for having to wait. The food was delicious, so when someone puts that much effort into making sure our food comes out right, we don’t mind the wait.. My husband ordered the Pad Thai with Shrimp. I tried my husband’s Pad Thai. I told my husband that I think that’s the best Pad Thai we’ve had anywhere. The friend that was with us, ordered the pineapple fried rice with shrimp and chicken. She said that was delicious. The one thing that we noticed is that Gra Pow seems to serve larger portions than some other restaurants. Additionally, they didn’t skimp on the ingredients, like the beef , shrimp, etc. The service was good as well. Our waitress was very nice, but I don’t know her name. I know we will be back in this area and definitely we will be dining at Gra...