Market Broiler Resturant. Riverside Reviewed date 3-12-22
Four out of five thumbs down 👎🏼👎🏼👎🏼👎🏼 Consistently Bad Service, Small Portions, High Prices.
The only reason why they did not get five thumbs down is that The restaurant has good parking, appears to be clean, and has a nice ambience.
After being seated, my first greeting by the waiter was him briskly coming up from behind me too slam down a heavy glass cup on the table right next to my arm so hard that the people at the table next to me jumped
He then walked away to come back five minutes later to pour warm tapwater into the cup I guess they have something against ice, I asked the waiter if I could have a large glass of ice to go with my water he told me yes but never returned with any ice.
When the waiter returned to take my order he did not have a pen or pencil or paper to write it down.
He had to ask me to repeat my order two more times this was not a good sign as a pen and paper are such a simple remedy to the problem, I felt right away that most likely the order would be coming out wrong and sure enough it did.
This young man would make a better linebacker on a football team than a waiter in a restaurant, Bad memory short attention span not good with details and preoccupied with something.
Before the food could be brought out to me the waiter came over and introduced another young female and said that she would be taking care of my needs that he was leaving for the evening and would not be returning, however continue to take care of other customers around me the entire time I was there.
The female waitress seem to be more attentive but disappeared and didn’t come back for quite some time.
After about 20 minutes my food was finally brought out to me however the order was wrong.
I had ordered a create your own combo with two items, item 1, Mahi-Mahi, item 2, Bacon wrapped scallops, I added a 3rd item, add an additional cost of eight dollars for golden fried shrimp, The two side dishes were coleslaw and chefs choice mixed vegetables.
What I received;
2 1/2 ounce Mahi-Mahi extremely tough and cold to the touch
Four pieces of “coconut shrimp” Not golden fried shrimp, at an additional cost of eight dollars..
One skewer scallops with bacon The scallops were so small you might call them bay scallops with bacon bits
The coleslaw portion was extremely small and the flavor certainly was not traditionally sweet or even tasty
The portion size of the mixed vegetables was also extremely small.
No one ever removed one dirty dish off of the table in the entire time I was there.
I was presented with a bill with a undisclosed “5% surcharge snuck into The bill”. This was not even appropriate during Covid times and Covid is over.
Total bill before Tip $35.95. 👎🏼
Overall I would have to rate the experience as very poor
When I go to a restaurant and service is repeatedly poor as in this case I do not blame the employees as this shows that management is not doing a good job in choosing the right employees or in properly cm training the employees.
I have included a picture of the meal that I paid $35 for as you can see the food portions are extremely small for the price and when you throw in the bad service and poor quality of food and preparation it’s just not worth it.
Sadly I believe Market Broiler‘s glory days are over!!! I have been a loyal customer since Market Broilers beginning, they have had difficulties every since their remodel and re-branding.
Unless they can turn things around I don’t believe I’ll be...
Read moreMy friend talked this place up... so we took a trip over here during the week while my aunt was in town. There was a train going by right when we pulled up. I thought that was cool. Walking in, you're greeted. I sat on the bench and observed the display of fish to my left and a small bar towards the front where people were laughing and having a good time. I noticed these bags of peppermint taffy all over. It must be their thing. They seated us right at the front of the restaurant, so i didn't get to see much of the rest of the restaurant, really. They start off by giving you cups of tap water that is luke warm. I ordered a coke. They start you off with a loaf of sour dough bread. The sour dough bread was amazing. The people I came with seemed to really like the calamari as the appetizer. We ordered another loaf of sour dough since there were 5 of us, and the food was taking a bit. It had been a while, so the person that brought us asked about the bread, and she said yea is coming. The second loaf was like a giant croton. I couldn't even bite into it without fear of chipping a tooth. The food came out, and my aunts fish and chips were overcooked. You could tell by the color of the filets. My lobster roll was pretty good, but it lacked a little flavor. It had those really thin fries as a side. Everything was dusted in paprika with an aoli dipping sauce that I wasn't impressed with. My other aunt seemed to enjoy the fettuccine Alfredo with chicken because she's not a seafood fan. My friends both got seafood combos, red snapper, scallops, and shrimp with cheesy potatoes and rice pilaf. They thought it was excellent and he cleaned his plate. We didn't see the waitress for a long time, I mentioned it because we were ready to go, and even the next table looked over at us... like they have been waiting for her, too. She came up with a couple boxes and set down the check. On the way out, there is a basket of peppermint taffy for you to grab. So overall, it was a cool experience. I might come back one day but wasn't super impressed because everything wasn't super consistent, and maybe the service wasn't up to par because, possibly, they were understaffed. It's worth a try. I would try another entree next...
Read moreThis is a amazing place for SEAFOOD. I am a seafood lover I eat seafood 2-4 times a week. This was my first time here and I must say everything from beginning until the end was wonderful. I first read the reviews and was pleased with the comments. I made reservations for 8:15 I got there at 8pm and they close at 9pm. The staff was great nice and very friendly as soon as we arrived we were seated within 1min so no wait. After being seated we were greeted and our waitress came to take our drink order. The waitress was great she was happy when we mentioned it was our first visit. She explained the menu and answered every question with pride and knowledge which is great. They made my cocktail exactly how I wanted it and I was being fancy lol. Now to the food we started off with the lobster and crab cakes they were the best I’ve ever had (soft buttery extremely meaty big fat juicy chunks of meat season perfectly). Then the seafood salad it was very good ( big portion a lot of seafood like prawns, lobster, crab, regular shrimp that’s all I can remember) it was very refreshing. I also had a New York steak, the seared halibut with Cajun and lemon pepper seasoning, rice pilaf and loaded red potato. The steak was cooked just like I like it only thing it was kinda small. The HALIBUT was the 2nd highlight of the whole food experience it was amazing I also had Cajun and lemon pepper seasoning that fish was everything and more I want more ASAP. The side taste like it was supposed to the loaded red potato had real bacon that was a win in my books. We also had fried fish it was ok I wouldn’t go here for that. The customer service pulse the amazingly fresh and delicious food I give this place a 9 1/2 out of 10. The fried fish and asking for a refill took the half point. But it was near closing so maybe that’s why. But the food is a hit. Very fresh and flavorful and cooked to perfection. Will be my go to...
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