My recent visit to Pick Up Stix in Riverside, California, left a lasting impression. From the moment I stepped through the doors, the ambiance, service, and, most importantly, the food, exceeded my expectations. The restaurant's ambiance struck a perfect balance between casual and inviting. The warm lighting and contemporary decor created a cozy atmosphere, ideal for both solo diners and families alike. The seating arrangements were comfortable, and the overall cleanliness of the space added to the dining experience. The service at Pick Up Stix was exceptional. From the friendly greeting at the door to the attentive waitstaff, every interaction was marked by professionalism and a genuine desire to ensure customer satisfaction. Our server was knowledgeable about the menu and offered helpful recommendations, enhancing our dining experience. Now, onto the star of the show: the food. Pick Up Stix did not disappoint in this department. The menu boasted a diverse selection of Asian-inspired dishes, ranging from traditional favorites to innovative creations. Each dish was prepared with fresh ingredients and expertly seasoned, resulting in a burst of flavors with every bite. Highlights from our meal included the mouthwatering Orange Chicken, which perfectly balanced tangy citrus notes with a hint of spice, and the savory Mongolian Beef, featuring tender strips of beef stir-fried to perfection in a rich sauce. The accompanying sides of steamed rice and crispy egg rolls complemented the main dishes beautifully. In conclusion, my visit to Pick Up Stix in Riverside, California, was nothing short of delightful. From the inviting ambiance to the impeccable service and, of course, the delectable food, every aspect of the dining experience exceeded my expectations. Whether you're craving classic Asian flavors or looking to try something new, Pick Up Stix is a must-visit destination. I eagerly look forward to my next visit to this...
Read moreWe ordered our food last night Saturday April 10th 2021 we picked our food On time. Our food was completely disgusting the noodles came out of the Box in a square gelatin form they were they were cold We paid for extra Chicken in our 2 entrees and Didn't receive the chicken nor the Brown rice we ordered. The chicken was mushy and cold it also came out of the boxes in a mush. When we called the store to speak to the manager we were told he was too busy And could not assist us with new fresh food nor refund I was to call back and speak to the manager in the morning. When my husband called to speak to the manager in the morning she was in complete denial not one time did she apologise for the food nor the manager for last night's lack of customer service because her lack of customer service rivalled his she defended the much she did not want to see the pictures she gave us the excuse that they were too busy in sometimes food sits which is completely unacceptable she kept trying to talk around giving us a refund because that's all we wanted as soon as we said we will just call corporate she decided she would give us our refund still defending the cold Food she even asked us what size food our chicken came in so she new if we were given extra chicken she agreed when we told her that we Were given smalle boxes that we did not receive our extra chicken we paid for and still she defended this. If I could give this store a negative star I would the food is disgusting the management is in denial And you have to threaten to call corporate to...
Read moreAbsolutely horrible experience. My husband and I have been coming to this location for YEARS. We tried to call in the order and the phone was busy the entire time. Drove 30 minutes to order in person. When we got inside, the lady asked if we were there for pick up and my husband said “no, Your phone is busy”. She looked at the phone beeping red and did nothing. Everything my husband ordered the staff was very rude and kept saying “well, that’s gonna be 10 minutes”. And my husband kept saying that’s fine. The staff- even the cook, was very rude and irritated that we ordered the Bourbon chicken. We left to walk around Vons to wait for our order. When my husband came back to get our order, someone from the back came out and basically threw the food in a bag and just basically threw the bag at him. He was irritated that my husband asked for chili paste and soy sauce. I will not come back here, nor would I recommend this location. This has been our go to place for years, but unfortunately, their customer service has seriously gone down hill. Daniela was the lady who took the order-...
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