Pho Anh — Restaurant in Riverside

We have ordered take out from here before like 2x already. And it was ok, not bad. But this 3rd time was just plain blah. We have always order the same things; the pho soup from here and egg rolls. This time the soup tasted like watered down chicken broth for mine and my wife said the same about her veggie pho with beef broth. The rice noodles had tuff texture to them, didnt taste fresh and good at all. The. Veggies they put in bags that go with the soup looked little withered and brown. So it turned us off from adding it to the soup. We have had pho soups from another place in Riverside off Unversity called Pho Vinam. This place has by far none the best tasting pho soup we have had ,and the noodles taste really fresh and the noodles pick up the flavor of soup. The aroma and flavor of their soup is the best we have really had. The service is a little slow sometimes because its so busy and its because of the quality and flavor of thier food. And it never changes and never disappoints. The 2nd place we also like is called Pho Ha and this place is way, way better then Pho ann . The only reason why we choose Pho Ann again is the distance. Its much closer the the other two. Next time I'll just make the drive for better tasting and flavorful pho soup at Pho Vinam. Never...

Today, I had a pretty surprising experience. I’ve been busy lately, so my wife and I went out for pho to recharge. It was my second visit to this restaurant—my first time a month ago was great, with excellent service and food, so I decided to return. We ordered egg rolls and two phos. The egg rolls came out first, and we enjoyed them while waiting for the pho. When the server brought out the pho and sides, we were shocked to see no bean sprouts, just basil, lime, and jalapeños. I asked why, and the server said they were out of stock. He apologized, saying he should’ve told us earlier. We asked if there was anything else they could offer instead, and he casually said, 'No, but I can give you more lime, basil, or jalapeños if you want. If not, I’ll just take it back.' I understand restaurants can have issues, and he did apologize, but his dismissive attitude afterward—like 'take it or leave it'—really acidulated me. The food and owner are great, and I wanted to be a regular, but now I’m...

I would definitely give no stars if I could . This was my first visit and my coworker and I ordered a medium pho. When we received the bill they had given us a large but since it was our first time we didn’t know the difference. When we asked the nice young lady why we were charged the extra .50 for a large because we had ordered the medium her response was, “the owner says to do it and if they complain about it then just ask them if they want the extra amount removed from the bill.” The food was delicious and I know it was only a dollar, but have some integrity. Will never again eat at this place and I’m sure there are a lot more honest family run pho restaurants in the area with food as good as theirs! Also I didn’t ask for them to remove the extra charge as the obviously need the money a lot...