Pho Ha — Restaurant in Riverside

First off, let me say, Pho Ha has some GREEEAT tasting food! However service here is always hit and miss. Some days (depending on the employee) they have great service. Other times they have very lousy service. Like today. We were a party of 3. We ordered quite a bit of food consisting of 4 entrees and 3 drinks plus 3 waters with lemon. First off I ordered the steak and rice entree. Asked to add mushrooms. When the food came it had no mushrooms. I brought it to the attention of one of the waiters and I feel like he just didnt understand what I was trying to tell him. He responded by saying they had no mushrooms. Why wouldn't they tell me that in the first place?? On one of my previous visits one of the waiters actually suggested I add-in mushrooms. Then we asked for lemon because they didnt put lemon in our waters and we also wanted some for our Pho. The waiter brought 2 paper this slices of lemon. We asked for more lemon and he brought 2 more paper thin slices of lemon. I then had to ask him for 2 whole lemons cut in half instead of having him bring the same lousy slices of lemon. The staff has no sense of organization. 2 sets of customers walked in the door and waited to be seated since there is a sign that states just that. "Wait To Be Seated." The first customers (party of 3) had to chase someone down to be seated. The second customers (party of 4 or 5) just ended up seating themselves. There was another customer that had already ordered his food and he had arrived before we did. My party of 3 got all our food and he still had not been served. He brought it to the attention of one of the waiters and he apparently didnt understand because he just kept staring at the customer and said nothing. The customer got up and walked out the door with his drink in hand. With that said, I keep coming back to this restaurant because I love their food. And I think that is what keeps all their customers coming back again and again. If they could just work on their friendliness and being organized they would definitely be a more successful business and have more...

Literally the best Vietnamese Food in town. The minute you step in, it feels like you're in Little Saigon, minus the traffic on the 91fwy, 55fwy, 22fwy. The space is small and it gets really crowded! The shopping centre is wheelchair accessible, and I have seen the restaurant staff provide accommodations before. The food is great and there are plenty of options for whichever dietary restriction you might have. I love the Pho Dac Biet, with some Spring Rolls, a Taro Smoothie, and a Rainbow Dessert!!! I have gotten the Pho Mi Viet which is the Duck Soup with Egg Noodles, and that was good too. If, you have ever had Pho in Little Saigon, you know what to expect. If, you haven't then let me clue you in, it's not like Western Style restaurant Service. So, if you tend to be a needy customer, this is going to be a bit of an adjustment for you. Basically, in Asian Style restaurants, you go in, they'll seat you, you order, they bring you your food and anything you might need is either at the table or you have to get it yourself. The server will check in if you need water or want to add more to your order, but because they are servicing the whole restaurant it may not be as frequent as you want, or are a costumed to. So, know what you want, order it at once or all in one...

Worst service I have ever gotten! I don't trust the people at this restaurant. First they got our order wrong, I ordered veggie spring rolls and the guy brought me shrimp and pork spring rolls. When I told him the order was wrong he said he would fix it but didn't, I got my soup and I had to ask again for my spring rolls. My sister ordered a smoothie with water instead of milk and they gave her milk anyway, when she asked for her order to be fixed the guy at the counter looked at me like he had bad intentions. Once I got my spring rolls I wasn't hungry any more. When I got home three of the rolls were made with glass noodles and one with rice. The jerk purposely made one with rice in spite. Can't trust people like that. If they'll do something like that in spite even though it was their mistake they got the order wrong, you can only imagine what else they will do. Definitely not vegetarian friendly even though they have a couple veggie choices. Plus on top of that we got a huge prejudice against women vibe. Horrible place. I never write reviews but I simply could not be silent about this one. Eat there at your own risk but know you have been warned. All the bad reviews on here are right. I should have read them before having to go through such...