This is the worst place ever! There is just so few places that deliver that you might be tempted to chance it. DON'T!. The food is horrible, the staff is impolite and they are also very dishonest.
My order took over an hour an a half to arrive and I had ordered the Teriyaki chicken and the sweet and sour chicken for my 5 years old boy, something very simple as far as meals are concerned.
I was sent boiled chicken on a bed of lettuce. The dish did not look by any means close to what I ordered. I had ordered online.
The chicken was tasteless and the sauce was not by any mean teriyaki. There was a little container on the side that had was spicy soy sauce in it, not teriyaki sauce.
When I called in, a lady I spoke to argued with me that this was the right meal. I explained to her what my meal looked like and what it consisted of not the description that was on the menu;
Teriyaki Chicken Grilled tender pieces of marinated chicken in our delicate teriyaki sauce.
The chicken was boiled I told her and not marinated at all and that there was no delicate sauce on it either.
I know what chicken terriyaki is, I have made it many times, had it many times in various places and never did it look or tasted like that.
I also mentioned that they had forgotten to include my kid's meal.
So basically paid for two meals got one that was wrong and one that was just not present.
The lady asked me if I was certain that it was missing. I explained to her that the delivery person only gave me one bag, which contained the chicken that was not teriyaki.
( At this point I was very tired from work and from waiting for so long to eat not to mention having to deal with a person that did not seem to have a bone of customer service in her body or even one breath of politeness, Needless to say I was getting a tad frustrated.)
The person told me that the delivery person would come back and take a look at my bag and its content.
I waited another 45 minutes and seeing that no one was at my door yet, called them.
The person who answered said that they would not come and that my order would not be charged.
Now not only was I upset at the lack of service but very upset because my 5 years old was crying because he was hungry and wanted his sweet and sour chicken which he was looking forward to eating and also at having to cook a last minute meal after I had just paid for one that turned into a nightmare.
Of course the next day my order got charged and when I called back to get help with that, I was told that they had no idea what I was talking about, I had the receipt and provided them the number of the order and again I was getting argued with that I had been delivered the proper food and when I mentioned that my kid's meal was also not in there I was simply hung up on.
Resist the temptation of going for the only place that delivers. You will regret settling...
Read moreThe website to order delivery doesn't work. It said free delivery within 5 miles and we're only 2 miles away, but I couldn't even click the button to complete my order for delivery. I ended up placing a pick-up order.
When I got to the restaurant, I was very confused. I parked and tried to go in only to see a sign on the door that says the lobby is closed due to lack of employees, so go through the drive-thru. I pulled around to the window in the back and the guy was waiting for me with my food. I asked if the delivery on the website didn't work and he said it sometimes just doesn't work? He said they also do GrubHub, but that costs more, so I don't want to choose that option.
The food was mediocre, but came in large portions. My sweet and sour pork was fine, but it had too much sauce and was soggy. The ham fried rice tasted old. I wanted to try the egg drop soup and I added it to my order, but they called me right after I placed the order and said they were out for the day, so I don't know if it's good or not. Egg rolls were tasty.
My husband ordered the orange peel chicken and said it was good.
The biggest problem was that my husband ordered beef fried rice with no peas because he is allergic to peas. Well, instead of vegetables, they added chicken and shrimp to the beef fried rice. I'm sure they thought they were being nice, but my husband is also allergic to shrimp, so he couldn't have the rice he ordered and that was...
Read moreI was referred to this place from a friend awhile back, the first time I went here I liked the spicy orange chicken. The food was good the service was just okay. There were school kids serving us while sitting down doing homework. The second time we returned at 9:30pm. This establishment does not close until 10pm. There was an old man that was very rude as soon as we walked through the door. We decided to leave instead of dine in because he was very angry and seemed put out that he had customers. I decided to try again tonight because we were going to see a movie close by and wanted chinese. It was the single most aweful experience I have ever had at any restaurant. There were 7 tables dirty with empty plates that were neglected to be bussed after other people. We arrived at 8pm to avoid the previous experience. There was one couple already seated that still had not even received water. We were seated then a family of three came in after us. They were givin water and served before us. We did not get our food for 45min after we ordered. We left. This place is horrible! I will never go back. Descustingly dirty, worst...
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