Little Caesars Pizza — Restaurant in Rochester Hills

This is a much delayed post. My family orders from this location and never had an issue until the last time. We ordered (unknowingly)on a football game night. I fully understand and expected delays but the reality was just mind boggling dumb. They had plenty of staff making pizzas, but literally NO ONE handing them out. Finally a lady who had been waiting an hour spoke up and one by one we lined up to ask the staff whenever one would get close to the front counter for our orders. My pizzas were done only 5 minutes later than the projected time. They had been sitting in the pile for over 45 minutes, were obviously no longer even like warm at this point, and missing my breadsticks. All because the employees didn’t have the forethought to have some of their staff passing out orders to the crowd of probably 25 people waiting for their food. Absolutely ridiculous. And to add insult to injury none of the staff members apologized or even looked one bit sorry for the...

During my recent visit, I arrived about 20 minutes before closing time and didn't receive a warm greeting when I walked in. The staff member at the front desk only acknowledged me after I looked over at her, which felt a bit unwelcoming. When I requested two hot and ready items, I was informed that it would take 20-25 minutes to prepare them. I understand the time needed and agreed to wait. However, I was then told that they close in 17 minutes and couldn't take my order. This left me feeling a bit disappointed, as I've had positive experiences during previous visits with other staff members who informed me of the wait time and were able to accommodate my orders even when I arrived 20 minutes before closing. I appreciate the great experiences I've had in the past and hope that the issue with taking orders close to closing time can be addressed for...

Did they get new management at this location? The pizza & Bread stick have been really good. The timing and service has been lacking. Placed an order in App 6:37wait time 7:09-7:14(Sat Nigh no biggie) arrive to pick up pizza 7:11, lot is full, 3 names on the portal mine not one of them. I go to Busch's to grab some pop. 7:22 I get the email my pizza is ready but can't put in portal. Back to pick, portal is empty. When my turn I step to the counter to get my order, it's nowhere to be found. 2 guys working on pulling pizzas and packing them up, bags of bread sticks all over the back counter. I'm told my breadsticks are not ready and it's going to be 5 or more minutes. Ok, I sit & wait. What Chaos, someone needs to get this place under control or they will lose business. I was patient but not many others will...