Pokeworks — Restaurant in Rochester Hills

Astonishing Service and Unmatched Vibes – A Shoutout to Eva and Karma at Pokeworks

In a world where customer service often feels like an afterthought, it’s rare—and truly refreshing—to come across individuals who genuinely elevate a simple food run into a memorable experience. That’s exactly what Eva and Karma do every time they step behind the counter at Pokeworks. They don’t just serve poke bowls—they serve energy, kindness, and personality in heaping portions.

Let’s start with Eva. The moment you walk in and catch her smile, you know you’re in good hands. She radiates warmth and makes every customer feel like a regular—even if it’s your first time stepping foot into the restaurant. Eva has this incredible ability to remember names and favorite orders, turning a fast-casual dining moment into something that feels personal. She greets with enthusiasm, listens with care, and never rushes you. She’s the type of person who could probably brighten a rainy Monday just by being herself.

Then there’s Karma, who complements Eva’s energy with a calm, cool presence and sharp efficiency. Karma is the definition of “effortlessly on point.” Every move is smooth, every scoop is balanced, and every bowl is a masterpiece. But what makes Karma stand out is their attention to detail and deep pride in their work. Whether it’s getting the ratios just right or remembering that one small customization you made last time, Karma goes above and beyond to make sure the food is perfect—and they make it look easy.

Together, Eva and Karma are a dynamic duo. It’s like they’ve got this silent rhythm between them—teamwork that feels natural, not forced. When they’re both on shift, the whole energy of the place lifts. The line moves faster, the vibe gets better, and even other staff seem to catch their momentum. You can feel the difference.

But let’s not forget the food—because yes, it’s Pokeworks, and yes, the food slaps. The ingredients are always fresh, the flavors always hit, and the bowls always look like something off a foodie’s Instagram. But even the best poke can fall flat if the service doesn’t match the quality. That’s what makes Eva and Karma so essential—they don’t just meet expectations, they exceed them. They turn a good bowl into a great experience.

What’s also worth mentioning is the consistency. It’s not a once-in-a-while thing—it’s every time. Whether it’s a slow afternoon or a dinner rush that’s practically out the door, they stay composed, kind, and customer-focused. You can tell they care—not just about doing a good job, but about making sure you leave Pokeworks a little happier than when you came in.

And honestly, in today’s fast-paced, phone-scrolling, no-eye-contact world, that kind of service hits different.

If you’ve never been to Pokeworks when Eva and Karma are working, you’re missing out. This isn’t just a review—it’s a genuine thank-you to two employees who make their workplace better. People like Eva and Karma are the heart of any great business. They’re the reason we come back, the reason we tell our friends, and the reason we leave feeling just a little more human.

So here’s to Eva and Karma: for the kindness, the hustle, the good vibes, and the top-tier poke bowls. You both are absolute gems, and Pokeworks is lucky...

If you're looking for the ultimate poke experience, look no further. From the moment I walked in, I knew I was in for something special. But what truly elevated the experience was the incredible service, especially from Matthew, who crafted my bowl like a culinary artist.

Matthew didn’t just make a poke bowl — he created a masterpiece. He was super attentive, patient, and genuinely passionate about what he was doing. He asked thoughtful questions about my preferences and gave great suggestions without being pushy. The end result? A bowl that was perfectly balanced, bursting with flavor, and almost too pretty to eat.

The spicy tuna was melt-in-your-mouth tender, the toppings were generously portioned (but not overwhelming), and the sauces? Unreal. Matthew’s expert layering and attention to detail ensured every bite had the perfect mix of texture and flavor. I’ve had a lot of poke, but this one honestly blew me away.

Matthew truly made the visit unforgettable. His professionalism and warm energy made it feel like I was being taken care of by someone who genuinely loves making people happy through food.

If you’re craving poke, do yourself a favor and come here — and if you’re lucky enough to have Matthew build your bowl, you’re in for a...

I had an amazing experience thanks to Matt, who truly went above and beyond with his service. From the moment I walked in, Matt greeted me with a genuine smile and made me feel immediately welcome.

He was incredibly knowledgeable about the menu, took the time to walk me through all the options, and made thoughtful suggestions based on what I liked. His attention to detail and upbeat energy really stood out—he clearly cares about every customer’s experience.

The bowl he helped me put together was fresh, flavorful, and perfectly balanced. But what made this visit exceptional wasn’t just the food—it was the feeling that I was being taken care of by someone who enjoys what he does and takes...