Taco John's — Restaurant in Rock Springs

First experience with Taco Johns. Overpriced Taco Bell for equal quality food. We were charged 2 dollars for guacamole and sour cream that we never used. The cashier made it sound like they came with the meals...McDonald’s always says would you like to supersize that for xx more or at subway would you like deluxe meat for xx more...but here after I ordered all she said was do you want guacamole or sour cream with that...never mentioned that “dippers” were not part of the meal. All of this after we had mentioned that we had never been here before. We were took advantage of and we also never received a medium potato ole. We did receive 2.50 after we talked to an employee (2 stars for this and an apology) but the cashier that did our order just stood behind smirking...seems petty over a few dollars but having a food industry management degree I truly enjoy interacting with new food companies and being impressed by what they are doing better then their competitors...unfortunately this experience was...

Is Taco John’s asking customers to lower expectations? Guess it was a bad decision to order before closing. Burrito was cold and smelled like bleach cleaning product, cold and unbearable to eat beyond the first few bites. The hash brown bites were cold and over salted. The Dr Pepper was also off in flavor and flat. Spending $20-$30 for a late night dinner for two turned into just throwing everything out immediately. Service was polite and helpful. Bummer to all of this. Maybe there should be some communication of closing up if this is what’s being served. The chlorine smelling food is an absolute first. Only serve what you would eat yourself staff...

We ordered a vegetarian boss burrito. All that ended up on the burrito was rice and beans and a couple pieces of tomato. There was no cheese. No salsa. It was terrible! My partner ordered the streak boss burrito and had a hard time finding the steak in the burrito. It again was all rice and beans. We asked for mild sauce and didn’t get any of that either.

I was so hungry and this didn’t not satisfy me at all. I’ll never go to another Taco Johns again. They are inconsistent and half the time the burritos have been terrible. The other times they were so good. But I’m tired of wasting money with their...