Dairy Queen / Orange Julius — Restaurant in Rocky River

I am never one to write reviews on anything good or bad. We just went through the drive thru and my boyfriend and I were extremely appalled by the lack of customer service and manners. A simple hello or here you go would be the normal thing to do in any case, especially being someone that works in customer service. Once we got to the window it was complete silence despite us saying “hi how are you” and “thank you.” We are young adults as well and were very disappointed at the lack of simple basic manners and rudeness that...

Not only does this place not have much food (most mid choices i might add) THEY DONT EVEN MAKE THEIR BLIZZARDS PROPERLY. Do not order the new york cheesecake blizzard, they make it wrong every single time. I just want to say that to make theyre not supposed to blend it all up. there is supposed to be cheesecake bits, the sauce in the middle- youre not supposed to blend everything up until it tastes like a vanilla soft serve. This place needs to train their...

best service we’ve ever had at the drive through this evening. gage, the kind gentleman at the widow, kindly greeted us and introduced us to a receipt rewards thing that they are doing now. his seriousness about his job and the respect that he showed for the customer gives us hope. he positively impacted us so much that i asked his name so that i could write a review about him. people like gage make...